The Executive Housekeeper will be required to coordinate and manage the House-keeping team ensuring all tasks are completed to the required standards.
The successful candidate will be required to:
- Develop and implement operating procedures and standards.
- Supervise the housekeeping team.
- Work closely with the Maintenance Team to ensure that faulty equipment and breakages are promptly repaired or replaced.
- Ensure that all guests and staff comments, queries, complaints are addressed in a timely manner.
The preferred candidate should possess:
- A Bachelor’s Degree / Diploma in Tourism, Business Management, or related discipline.
- Certificate in Housekeeping Procedures.
- A minimum of five (5) years’ experience working in Housekeeping in a luxury resort.
- A sound understanding of villa rental and housekeeping operations.
- A passion for excellent customer service.
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