JOB FAIR (Montego Bay, Jamaica) - The Enterprise by IR Limited

Island Routes, Appliance Traders Limited, Jamaica Observer, AC Hotel, ATL Automotive, ATL Car Rentals, and Starbucks are inviting you to our Job Fair!

We are actively seeking to hire experienced and passionate individuals!

Come and join us for an opportunity to be hired on spot!

 Montego Bay Cultural Centre Sam Sharpe Square

On Wednesday, July 31st, 2024

Starting at 9:00AM to 4:00PM

To view the vacancies available and complete your early registration, go ahead, and scan the QR code below or by copying the URL:

careers.islandroutes.com/apply/

Documents Required – Please Bring Along With You:

• A Valid ID
• NIS
• TRN
• Proof of Qualifications (CXC, CAPE, Degree)
• Updated Resume

*EACH DOCUMENT MUST BE PHOTOCOPIED*
*APPLY BY USING THE LINK ABOVE OR QR CODE ONLY*
We Look Forward To Meeting You In Person! 

JOB FAIR | AC Hotel Kingston (Marriott) | Kingston, Jamaica

 AC Hotels by Marriott, Kingston, Jamaica is hosting a Mini Job Fair!

When:Monday, July 1st, 2024.

Where:38-42 Lady Musgrave Road at the AC Hotel.

Time: 9 a.m. to 4 p.m.

Kingston City - Come on Out
Please Bring Along Your:

• TRN
• NIS
• Valid ID
• Copy of your resume (THIS MUST BE PRINTED).
• Must be available to work variable hours/days
• One plus (1+) year relevant experience or five (5) CSEC passes including English and Math

Available positions:

• Banqueting Manager
• Banqueting Server
• Houseman

Email: careers@achotelsjm.com

Front Desk Supervisor (Kingston, Jamaica) - AC Hotel Kingston

AC Hotel is actively seeking to hire a Front Desk Supervisor to join our team today! He/She will be responsible for ensuring that hotel guests receive hospitable and responsive service at check-in, during the stay, and upon departure resulting in guest satisfaction and loyalty.

Front Desk Supervisor

Responsible for training and coaching the Front Desk team members in handling financial transactions accurately and in maintenance of required systems and records. Along with the processing of all Curators’ check-ins and check-outs, calls, messages, requests, questions/concern, special needs and any other Front Desk Operations function assigned to assist the Hotel to achieve its Mission, Vision and Major Targets.

Core Job Functions:
Attendance and active participation are required in the following:

• Assist staff with expediting issues with payments (e.g. problems processing credit card, declined or incomplete transactions).
• Process all Curators’ check-ins by confirming reservations, assigning rooms and issuing and activating room keys.
• Sensitize all arriving guests on car rental with Enterprise and assist with taxi arrangements as required.
• Follow all policies, including proper uniform attire, key control procedures and adhere to proper credit and cash handling procedures established by the Hotel.
• Maintain Curators’ room key storage, inventory and security.
• Process all payment types such as room charges, cash, debit or credit.
• Process all check-outs including resolving any late and disputed charges.
• Answer, record and process all Curators’ calls, messages, requests, questions, or concerns using appropriate telephone etiquette at all times.
• Monitor GXP platform and ensure all Curators’ requests are met and in a timely manner.
• Set monthly Bonvoy Enrollment goals and motivate team to achieve set goals.
• Updating the Scoreboard and ensuring goals are met and maintained.
• Conduct daily on the job assessment of team members and provide real time feedback.
• Coordinate with Housekeeping to track readiness of rooms for check-in.
• Coordinate room status updates with the housekeeping department by advising of all check outs, late checkouts, early check-ins, special requests and day use rooms.
• Communicate parking procedures to Curators and/or visitors.
• Follow up with guest regarding satisfaction with guest-related issues.Follow up with guest regarding satisfaction with guest-related issues.
• Provide Curators with directions and information regarding property and local areas of interest.
• Responsible for overseeing the Inventory, stocking, cleaning and selling of the items in the AC Store.
• Run daily reports (number of arrivals, departures), identify any special requests and check reports for accuracy.
• Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.
• Utilize suggestive selling techniques to sell rooms and upgrades and to promote other services that are available
• Accept and carry out wake-up call requests.
• Handle Curators’ complaints efficiently and promptly, within 15 minutes.
• Reads and signs log books daily; do follow up and follow through where necessary.
• Be fully aware of daily activities and/or functions taking place in the hotel. Know the hotel’s services and product changes.
• Conduct and attend department meetings, general staff meeting and daily affirmation.
• Complete designated cashier and closing reports in the computer system. Count float at the beginning and end of shift. Balance and drop receipts according to accounting specifications.
• Follow all Hotel’s safety and security policies and procedures; report accidents, injuries and unsafe work conditions.
• Maintain cleanliness of the work area at all times.
• Work closely with all departments to ensure that Curators receive friendly, efficient service from the point of arrival until departure.

Qualification & Experience Required:

• Undergraduate Degree in Hospitality and Tourism Management, General Studies or equivalent from an accredited training institution.
• Must have a minimum of three (3) years Front Desk experience.
• Proven supervisory experience in a similar position, preferably in a Hospitality environment with proficient administration of reservations system.
• Knowledge of Property Management Systems.
• Fluency in English and Spanish would be an asset.
• Experience in accurate cash handling and credit card processing.
• Experience in maintaining security of confidential information, including guest registration and credit card information.
• Customer focused, including experience in anticipating guest needs and responding pleasantly and professionally in a variety of settings and situations.
• Computer literate with data entry experience.
• Accurate and hospitable handling of guest reservation, check-in, check-out and payment, including credit card and cash handling procedures.

Special Conditions associated with the role:

• Work flexible schedules, including nights, weekends and holidays.
• Handling of pressure due to demand.
• Stand, sit or walk for an extended period.
• Move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance.

Please Note: Thank you for all your applications. Only shortlisted candidates will be contacted.

Email: careers@achotelsjm.com

Agents: Front Desk & Reservations (Kingston, Jamaica) - AC Hotel by Marriott

 AC Hotel Marriott in Kingston invites applicants for the following positions of:

Front Desk Agent

Key Responsibilities include but not limited to:

• Process all Curators' check-ins by confirming reservations, assigning room and issuing and activating room key
• Process all Mobile Check-ins and ensure Curators get a response from the Control Panel
• Always logged in to Email, Control Panel, GXP Platform and ensure Curators receive a response within a timely manner (for example meeting the Mobile Chat 4 minutes response time)

Minimum Required Qualifications and Experience:

• Undergraduate degree in Hospitality and Tourism Management, General Studies or equivalent from an accredited training institution
• A minimum of two (2) years experience in a similar position, preferably in a Hospitality environment
• A good understanding of Opera software would be a plus

Reservations Agent

Key Responsibilities include but not limited to:

• Ensure efficient resolution of all curators' inquiries for the various Hotel's services and operations
• Assist with all room reservations
• Ensure to maximize room revenue for all reservations
• Ensure all reservations details are updated within the required timeframe

Minimum Required Qualifications and Experience:

• Associate degree in Hospitality, Entertainment and Tourism, Business Studies or equivalent from an accredited training institution
• A minimum of one (1) year experience in a similar capacity or comparative position
• Experience in Hospitality would be an asset

Applications accompanied by a resume must be submitted no later than March 27, 2023 to:

careers@achotelsjm.com

Please include job title in the email subject line.

Front Desk Agent, etc (Kingston, Jamaica) - Kingston Hotel

A fast growing hotel in Kingston invites applicants for the following positions:

Night Auditor

Key Responsibilities include but not limited to:

• Process all Curators' check-ins by confirming reservations, assigning rooms and issuing and activating room keys
• Balances and audits room revenue for accuracy
• Prepares various audit worksheets

Minimum Required Qualifications and Experience:

• Undergraduate degree in Hospitality and Tourism Management, Accounting, General Studies or equivalent from an accredited training institution
• A minimum of two (2) years experience in a similar position, preferably in a hospitality environment
• Good understanding of Opera Software would be a plus

Public Area Attendant

Key Responsibilities include but not limited to:

• Clean and maintain restaurants and banquets halls
• Sweep carpets, vacuum and polish elevators
• Empty ashtrays and urns

Minimum Required Qualifications and Experience:

• High School diploma or equivalent
• Proficient in English
• Work experience as a cleaner, room attendant, or housekeeper , etc

Front Desk Agent

Key Responsibilities include but not limited to:

• Process all Curators' check-ins by confirming reservations, assigning rooms and issuing and activating room keys
• Process all Mobile Check-ins and ensure Curators get a response from the Control Panel
• Always logged in to Email, Control Panel, GXP Platform and ensure Curators receive a response within a timely manner (for example meeting the Mobile Chat 4 minutes response time)

Minimum Required Qualifications and Experience:

• Undergraduate degree in Hospitality and Tourism Management, General Studies or equivalent from an accredited training institution
• A minimum of two (2) years experience in a similar position, preferably in a Hospitality environment
• Good understanding of Opera software would be a plus

Applications accompanied by a resume must be submitted no later than Friday, June 10, 2022 to: 

careers@achotelsjm.com

Please include the job title in the subject line. 

Only shortlisted applicants will be contacted.

Training Coordinator (Kingston, Jamaica) - AC Hotels Marriott

AC Hotel Kingston is looking for a passionate and energetic candidate to fill the position of: Training Coordinator.

Summary:

Reporting to the Human Resources Manager, the incumbent conducts stand-up training to groups of employees and new hire orientation training including completing all new hire paperwork.

Duties and responsibilities include, but are not limited to:

• Preparation of New Associate orientation schedule and files
• Conduct training sessions where necessary to ensure alignment to Marriott and Corporate Standards
• Monitoring hotel Key Performance Indicators
• Assisting Associates with cross training signing up where necessary

Required Qualifications:

• Associate degree in related field
• Two (2) years experience in a similar position preferably in the hospitality/resort industry
• Knowledge in Microsoft Word, Publisher, Excel and PowerPoint

Applications may be submitted to: rachel.martinez@achotelsjm.com on or before November 12, 2021.

Only shortlisted applicants will be contacted.