Butler (Montego Bay, Jamaica) - The Tryall Club

Classically Jamaican, exclusively private, naturally beautiful is an exclusive Caribbean country club resort spread out over 2,200 acres of natural beauty where rolling hills and valleys tumble down to one and a half miles of private shoreline and beach club. Guests can escape to a private villa where our professionally trained staff indulge their every whim. The Tryall Club, a celebrated golf course, with a state-of-the-art tennis center, and white-sand beach, complete the picture of who exactly we are looking for to represent brand Tryall.

Do you think that you are a best fit?

If yes, we are seeking to fill the following position, here at the prestigious Tryall Club:

BUTLER

The Tryall Club is the ideal Butler environment. Our Butlers come professionally trained with years of extensive hands-on experience. These persons will be accountable for the guest experience throughout their stay. Our Butlers core values include: team work, ensuring all food and beverage needs are professionally met and first-class service of the highest standard is maintained throughout every guest encounter.

Ultimately, you will help us provide the Tryall level experience for our guests have come to know, love and look forward to during their stay.

Qualifications and Requirements:

• Must have minimum Level 3 or 4 HEART Certification or from another recognized training institution.
• Two to three years’ experience in the hospitality industry (preferably a five star or five diamond establishments).
• At least five (5) years hands-on experience in the delivery of meticulous guest service.
• Experience managing five (5) or more persons.
• The willingness and ability to sleep over (nights) at the villa.
• A valid Food Handlers Permit.
• Must have excellent interpersonal, communication and customer service skills.
• Very flexible with time.

We offer an excellent remuneration package!

We are looking for you to join our team and we are so excited to have you on board!

All applicants are required to provide: Valid Food Handlers Permit, two references and a valid Police Record.

*****************

Candidates who meet the above requirements should submit their applications with Résumé no later than March 20, 2024 to:

The Human Resources Director
The Tryall Club
P.O. Box 1206
Montego Bay

Email: jobs@tryallclub.com

We appreciate your interest in this advertisement; unfortunately only short-listed candidates will be contacted.

Hospitality Jobs @ Grand Palladium Resorts Jamaica (Hanover, Jamaica)

 

One of Jamaica's largest 5-star hotel with other resorts in Mexico, Dominican Republic, Brazil, Spain and Italy and the Top Employer for Latin America & Jamaica for 2021, 2022 & 2023, invites candidates to apply for the below listed vacant positions.

• Assistant Pastry Chef
• Steward
• Stewarding Supervisor
• Bar Supervisor
• Restaurant Supervisor
• Waiter/Waitress
• Butcher
• Cook 1, Cook 2
• Lifeguard
• Kitchen Technician
• Customer Service Trainer

REQUIREMENTS:

• At least two (2) years' experience working in the same position applied for in a 5-star luxury hotel.
• Certification and specialized training in the relevant position
• Supervisory Management Training**
• Valid food handler's permit

COMPETENCIES

• Excellent interpersonal skills
• Excellent communication skills both verbally and in writing
• Ability to work in a fast- pace, high energy and demanding work environment
• Ability to work under pressure
• Good knowledge of the hotel operations or ability to learn quickly
• Team player with an ability to motivate team members
• Dedicated, hard-working, self – motivated and solution oriented
• Excellent time management skills; ability to prioritize and coordinate details; ability to multi-task and use initiative.
• Ability to work flexible hours and multitask
• Practice safety standards at all times

BENEFITS

• Competitive Compensation Package
• Health & Life Insurance
• Pension Plan
• Uniform & Meals
• Accommodation (Conditions Apply)
• Opportunities for Learning and Development

Persons are encouraged to submit their applications by Friday, March 22, 2024 to: talent.jamaica@palladiumhotelgroup.com.

We thank all applicants for their interest but only shortlisted candidates who meet the requirements will be contacted.

Job Fair | Couples Swept Away & Couples Negril (Negril, Westmoreland, Jamaica) - Couples Resorts Jamaica

Do you want to work with a 5-star hotel or be trained in a specific skill area?

This opportunity is for YOU!

We want you to "Grow your Career" with us. 

At Couples Resorts,  we offer the most inclusive vacation anywhere with the highest level of repeats guests, because all of our decisions and actions are done with our guests in mind. We work hard to preserve an environment of trust, respect and superiors service. We love what we do and we do it with passion and pride by inspiring and being inspired by our team and our guests. 

If you personally share these values, we want to be a part of a dynamic team and you have the requisite competencies and qualifications, then we invite you to submit your application to the relevant property and for the vacant position listed below that is of interest to you.

Couples Resorts Jamaica
Job Fair 

Are you ready to embark on an extraordinary career journey?

Don't miss this incredible opportunity to join our award-winning team at Couples Swept Away and Couples Negril. 

Attend our job fair at the Sean Lavery Faith Hall in Savanna-la-mar, Westmoreland. Thursday, March 7, 2024 | 9:00 AM to 3:00 PM.

At Couples Resorts, we value our employees and offer competitive wages, comprehensive benefits, and ample opportunities for career growth. Let us help you kick start your career in the following positions:

• Guest Service Agents
• Front Office Agents
• Cooks (including Pastry Midnight Baker)
• Kitchen Sanitation Attendants
• Bartenders
• Entertainment Coordinators
• Restaurant Servers
• Bus Drivers
  
• Watersports 
• Attendants/Lifeguards
• Diving Instructors 
• Maintenance Technicians 
• Plumber, Electrician, AC Technician, Room Technician

• Gardeners
• Racquet Pro
• Storeroom Attendants
• Laundry Attendants
• Housekeeping 
• Room Attendants (male and female)
• Clerical Trainees

Meet with the HEART/NSTA Representative for your on the job assessment to gain job certification in your field or in customer service, if you are not certified.  

The team from the Ministry of Health and Wellness will be ready to do your health checks - blood sugar, HIV/AIDS and any other type of STD as they continue their Safer Sex Drive throughout Jamaica. 

Please come prepared with your resume, references, NIS, TRN, food handler's permit, passport sized photo and most importantly a positive attitude. Dress professionally, as on-the-spot interviews will be conducted.

Front Desk Supervisor (Kingston, Jamaica) - AC Hotel Kingston

AC Hotel is actively seeking to hire a Front Desk Supervisor to join our team today! He/She will be responsible for ensuring that hotel guests receive hospitable and responsive service at check-in, during the stay, and upon departure resulting in guest satisfaction and loyalty.

Front Desk Supervisor

Responsible for training and coaching the Front Desk team members in handling financial transactions accurately and in maintenance of required systems and records. Along with the processing of all Curators’ check-ins and check-outs, calls, messages, requests, questions/concern, special needs and any other Front Desk Operations function assigned to assist the Hotel to achieve its Mission, Vision and Major Targets.

Core Job Functions:
Attendance and active participation are required in the following:

• Assist staff with expediting issues with payments (e.g. problems processing credit card, declined or incomplete transactions).
• Process all Curators’ check-ins by confirming reservations, assigning rooms and issuing and activating room keys.
• Sensitize all arriving guests on car rental with Enterprise and assist with taxi arrangements as required.
• Follow all policies, including proper uniform attire, key control procedures and adhere to proper credit and cash handling procedures established by the Hotel.
• Maintain Curators’ room key storage, inventory and security.
• Process all payment types such as room charges, cash, debit or credit.
• Process all check-outs including resolving any late and disputed charges.
• Answer, record and process all Curators’ calls, messages, requests, questions, or concerns using appropriate telephone etiquette at all times.
• Monitor GXP platform and ensure all Curators’ requests are met and in a timely manner.
• Set monthly Bonvoy Enrollment goals and motivate team to achieve set goals.
• Updating the Scoreboard and ensuring goals are met and maintained.
• Conduct daily on the job assessment of team members and provide real time feedback.
• Coordinate with Housekeeping to track readiness of rooms for check-in.
• Coordinate room status updates with the housekeeping department by advising of all check outs, late checkouts, early check-ins, special requests and day use rooms.
• Communicate parking procedures to Curators and/or visitors.
• Follow up with guest regarding satisfaction with guest-related issues.Follow up with guest regarding satisfaction with guest-related issues.
• Provide Curators with directions and information regarding property and local areas of interest.
• Responsible for overseeing the Inventory, stocking, cleaning and selling of the items in the AC Store.
• Run daily reports (number of arrivals, departures), identify any special requests and check reports for accuracy.
• Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.
• Utilize suggestive selling techniques to sell rooms and upgrades and to promote other services that are available
• Accept and carry out wake-up call requests.
• Handle Curators’ complaints efficiently and promptly, within 15 minutes.
• Reads and signs log books daily; do follow up and follow through where necessary.
• Be fully aware of daily activities and/or functions taking place in the hotel. Know the hotel’s services and product changes.
• Conduct and attend department meetings, general staff meeting and daily affirmation.
• Complete designated cashier and closing reports in the computer system. Count float at the beginning and end of shift. Balance and drop receipts according to accounting specifications.
• Follow all Hotel’s safety and security policies and procedures; report accidents, injuries and unsafe work conditions.
• Maintain cleanliness of the work area at all times.
• Work closely with all departments to ensure that Curators receive friendly, efficient service from the point of arrival until departure.

Qualification & Experience Required:

• Undergraduate Degree in Hospitality and Tourism Management, General Studies or equivalent from an accredited training institution.
• Must have a minimum of three (3) years Front Desk experience.
• Proven supervisory experience in a similar position, preferably in a Hospitality environment with proficient administration of reservations system.
• Knowledge of Property Management Systems.
• Fluency in English and Spanish would be an asset.
• Experience in accurate cash handling and credit card processing.
• Experience in maintaining security of confidential information, including guest registration and credit card information.
• Customer focused, including experience in anticipating guest needs and responding pleasantly and professionally in a variety of settings and situations.
• Computer literate with data entry experience.
• Accurate and hospitable handling of guest reservation, check-in, check-out and payment, including credit card and cash handling procedures.

Special Conditions associated with the role:

• Work flexible schedules, including nights, weekends and holidays.
• Handling of pressure due to demand.
• Stand, sit or walk for an extended period.
• Move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance.

Please Note: Thank you for all your applications. Only shortlisted candidates will be contacted.

Email: careers@achotelsjm.com

Butler (Montego Bay, Jamaica) - Sandals Resorts International

 “Dream Big with Us

Opportunity, training, education, and the potential to turn dreams into a better life, that is the story of Sandals Resorts International and it can be yours too.

Join us in our mission to create Caribbean moments and memories that inspire people, their families, and our global community to dream bigger and live more prosperous, sustainable, and fulfilling lives.”

BUTLER

The successful candidate will be responsible for all aspects of the guests’ care during their stay and will provide attentive personalized service according to internationally-approved standards. As a Butler, you will benefit from continued service training and play a key role in achieving our goal of providing our most elite guests with the highest professional standards in Butler Service, thus exceeding their expectations.

Specific Requirements/Duties of the Position Include:

• Mastery of etiquette and formal service
• Knowledge about wines and spirits
• Professional demeanour, social skills, tolerance and telephone etiquette.
• The ability to anticipate and respond to guests’ needs by learning their preferences, unique tastes, allergies etc.
• An engaging and outgoing personality with excellent guest interaction skills
• The ability to efficiently and competently resolve guest issues
• The ability to effectively multitask and maintain professionalism and service standards under pressure.

Qualifications and Experience:

• High School Leaving Certificate/Diploma
• Minimum of two (2) years’ experience in the Hospitality Industry
• Professional Butler certification is an advantage
• Valid Food Handler’s Permit
• Computer literate with knowledge of Microsoft suite of programmes.
• Excellent communication and customer service skills.
• Must pay keen attention to details and be proactive.

A clean police record will be required at time of interview. Interested persons should submit their applications by January 30, 2024 with curriculum vitae via email to:

The Corporate Recruiter
Sandals Resorts International

Email: recruitsri@grp.sandals.com

NB: Please enter “Butler” in the subject field in the email for consideration. We thank all applicants for their interest but only short listed candidates will be contacted.

Concierge Agent (Port Antonio, Portland, Jamaica) - Geejam Hotel & Villas

The ideal candidate will possess a positive attitude, collaborative leadership style and be focused on delivering exceptional customer service. You’re a problem solver who takes can take both direction and initiative and just gets it done.

This person will pro-actively anticipate the needs of the guests so solutions can be offered before being requested, personalizing the delivery of the service to meet the specific needs of each guest, and reminding the guest of scheduled events and appointments. Your function is to provide the guest with an experience that will always be remembered and with the highest level of responsiveness.

Duties include, but are not limited to:

• Ability to multi-task: telephones, computers and guests that are in front of you.
• Quick thinking, ability to give clear, concise directions , refer/recommend activities and services as well as information on the local area and all of its many facets.
• Provide personal services of the highest level that may include, but not limited, to restaurant reservations, bespoke recreational requests, floral orders, excursions, etc.
• Project an approachable and professional image in personal appearance, manner, and demeanor.
• Be knowledgeable of all in-house and arriving guests
• Assist in taking reservations, tours, and greeting and checking-in guests
• Reconciliation of guest accounts
• Maintain a work environment of cleanliness and organization.
• Assure prompt and positive action on all guest complaints, questions, concerns and suggestions, as well as conduct quality assurance follow-up.
• Responsible for: providing, maintaining and promoting hospitality at the highest level at all times
• Welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone.
• As part of this job, this individual is required to demonstrate good computer skills, accurately handle cash and charges, and stand for long periods of time.

Qualifications and Experience:

• Diploma, Associate and Bachelor’s Degree a plus
• Two (2) to three (3) years’ experience in a similar role
• Experience using Property Management Software (Opera, Room Master, etc.) 

Email applications to: hr@geejam.com

Telephone Operator (Montego Bay, Jamaica) - The Tryall Club

Join Our Team!

Telephone Operator Vacancy (Seasonal)

Are you a communication enthusiast with a passion for hospitality?

We are seeking a dynamic Telephone Operator to join our thriving team!

Responsibilities:

• Answer and direct incoming calls with a warm and professional demeanor.
• Assist guests with inquiries, reservations, and requests.
• Maintain accurate records of guest interactions and transactions.
• Coordinate with other departments to ensure seamless guest experiences.
• Uphold high standards of customer service and hospitality.

Requirements:

• Must have strong administrative skills.
• Must have a minimum of 2 years experience in hospitality / relevant field.

All Applicants must provide two references and a valid police record.

Deadline: November 25, 2023.

Please apply to:

The Human Resources Director

Human Resource Department

The Tryall Club

P.O. Box 1206

Montego Bay

Fax: 956-5820

Email: jobs@tryallclub.com 

Please indicate the desired position in the subject line of your email along with your name.

We appreciate your interest in this advertisement; unfortunately only short-listed candidates will be contacted.

 

Front Office Manager (St. Mary, Jamaica) - Couples Tower Isle (Couples Resorts)

We want you to "Grow your Career" with us.

At Couples Resorts, we offer "The Most Inclusive Vacation Experience" anywhere with the highest-level of repeat guests, because all of our decisions and actions are done with our guest in mind. We work hard to preserve an environment of trust, respect and superior service. We love what we do and we do it with passion and pride by inspiring and being inspired by our team and our guests.

If you personally share these values, want to be a part of a dynamic team and you have the requisite experiences, competencies and qualifications, then we invite you to submit your application for the position of Front Office Manager. 

Job Summary

The Front Office Manager reports to the Operations Manager and fully leads the Front Office/Reservations Team to meet and exceed standards. The Front Office Manager is responsible for ensuring efficient processing of reservations check-in/check-out, excellent guests'services, safe luggage handling practices, and timely transfer arrangements. The incumbent liaises with all departments including the Central Reservations Department, to ensure the most impactful positive guest delivery. 

Job Requirements:

Some of the duties and responsibilities of the Front Office Manager are:

• Ensures that guests are welcomed and checked-in promptly upon arrival with a warm welcome complemented by the resorts choice of welcoming drink then escorted to their rooms with their luggage by a member of the Bell Team.
• Liaise constantly with the airport to confirm expected 
• Monitor the team to practice impeccable check-out operations followed by fond farewell
• Monitors and ensures that all updated guest reservations with Romance Reward Points are in the system
• Consistently does the induction and training of new team members as set out in Policy and Procedures
• Conduct performance review of Front Office Team

The successful candidate should:

• Have a minimum of three (3) years experience in a similar position
• Tertiary certification in Hospitality Management or related certification
• Possess excellent time management, interpersonal, problem-solving and communication skills
• Be knowledgeable of Guest travel and airline flight operations
• Be highly customer service oriented

Are you the right person? 

Then submit your application letter and resume online now at:

https://couples.bamboohr.com/jobs

Deadline: September 8, 2023

Front Desk Concierge (Kingston, Jamaica) - Totally Male Club Spa & Salon

Minimum Requirements:

• Must have at least two (2) years experience as a customer service concierge or front desk attendant
• Must be between 30 and 45 years old
• Must be female and add value to our company
• Must be able to multi-task; be very organised, detail oriented, oro-active and driven
• Excellent command of the English Languagr both verbally and written
• At minimum five (5) CXC subjects. Higher education is an advantage. Proficient computer skills and social media savvy is a plus
• Must have customer service training and a passion for it with excellent telephone technique
• Experience in sales and marketing and/or accounting is a distinct advantage
• Must be able to work with minimal supervision and use initiative to complete tasks
• Must be happy, honest, friendly and have an inviting personality

Interested applicants are required to submit their applications no later than August 12, 2019.

Please email a copy of your resumr and cover letter along with a 1 minute video introducing yourself and telling us why you are the best person for this position. 

Email: careers@totallymalespa.com

Only short listed candidatea will be contacted.

Hotel Concierge (Iberostar The Club) - Monteg Bay, Jamaica

A prominent hotel located in Montego Bay is seeking a hotel concierge

Potential applicant will be responsible for providing the highest quality concierge services by anticipating the needs of the guest, meeting and greeting all hotel arrivals, sharing valuable information about the company and member advantages.

Qualifications: Requirements:

• 1+year of experience in related industry
• Customer Service Training
• Experience working in a high end hotel
• Team Player
• Flexible and adaptable

Deadline:  July 12, 2019

Email: resumes@iberostartheclub.com.

Digicel Recruiting: Customer Care Agents, Direct Sales agents (Kingston, Jamaica)

Description:
Direct Sales Agents for Home Fibre and TV, Customer Care Agents.

To be eligible for an interview ALL applicants must have:

• Minimum of five (5) CXC/GCE subjects, including English, Mathematics or Accounting
• School leaving certificates
• NIS card
• TRN card
• National ID, valid passport, driver's license or voters ID 
• Verification of an active, personal bank account. This may include any document from the bank or an online print out showing name and location of bank, account number and type ( chequing or savings)

Interested persons should go to: http://digicelgroupcareers.force.com/openings.

Applications will not be accepted via email.

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Customer Service Rep. (Kingston, Jamaica)

Established company in the corporate area is in need of Customer Service Representative.
The ideal candidate should have:

• Have at least three (3) years experience in the customer service in sales and retail trade
• Persons who have experience in the petroleum, automotive, mechanical and hydraulic industry are at a distinct advantage
• Four (4) CXCs including Mathematics and English
• Excellent oral and written communication skills
• Proficient in Microsoft Office Suite

Application accompanied by résumes should be submitted by February 1, 2019. Email to: info@herdaconsultancy.com

Special note for electronic submission. The subject of the email must identify the position being applied for. Only shortlisted applicants will be contacted.

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Receptionist/Customer Service Rep. (Kingston, Jamaica)

A leading food manufacturing company is seeking to engage the services of a Receptionist/Customer Service Representative with three (3) to five (5) years experience.

The ideal candidate must have knowledge in:

• All aspects of managing a telephone switch board
• Receiving, sorting and distributing incoming and outgoing mail/invoices/cheques
• Liaising with customers regarding their orders
• Welcoming visitors and assisting with inquiries
• Performing clerical duties eg. Filing, etc

Applicants must:

• Be above 25 years of age
• Have a diploma or certificate in Business Administration/Customer Service or related field
• Have a pleasant demeanor
• Have a very good command of the English Language in written and verbal forms
• Have excellent communication, interpersonal and customer service skills, with keen attention to details
• Have effective speaking and listening skills
• Have the ability to multitask in a fast paced environment
• Be able to work Mondays to Saturdays.

Submit applications (cover letter and résumes) to: jobappsjamaica@hotmail.com by January 23, 2019.

Only shortlisted candidates will be contacted.

Looking for a housekeeping, babysitting, helper or gardener/handyman work? See new jobs added here: https://876domesticworkerscaregivers.blogspot.com - 876 Domestic Workers and Caregivers

Retail Sales Clerk (Kingston, Jamaica) - Jamaica Packaging Industries

We are seeking to recruit a results-driven Retail Sales Clerk, responsible for providing quality customer service; provide complete and appropriate packaging solutions and ensure total customer satisfaction at out retail outlet.

Requirements:

• five O' level subject/diploma in Business and/or Marketing
• At least five (5) years experience in sales, in particular retail sales
• Good oral and written communication skills
• Knowledge of sales techniques and customer service practices
• Ability to plan and organize daily sales activities
• Ability top maintain current customer records
• Good team player
• Ability to work on own initiative in a professional manner, and display a positive work attitude
• Knowledge of ISO standards would be an asset

Please send applications to: humanresources@jamaicapackaging.com no later than January 25, 2019.

Only shortlisted applicants will be contacted.

Looking for a housekeeping, babysitting, helper or gardener/handyman work? See new jobs added here: https://876domesticworkerscaregivers.blogspot.com - 876 Domestic Workers and Caregivers

200 Call Center Positions Available! (Montego Bay, Jamaica) - Teleperformance

New Year, New You!

CALL CENTER AGENTS. OVER 200 CALL CENTRE POSITIONS AVAILABLE FOR THE NEW YEAR!

Teleperformance is starting 2019 with a bang! We have exciting career opportunities just for you. Over 200 positions available during the month of January!!

Apply today!

Teleperformance is a people company. Our people represent us, make us successful, and make us proud. We are moved by passion. It defines us. It motivates us. It moves us forward. It is part of everything they do.

Our ideal candidate should:

• Be Flexible to work up to midnight and beyond including weekends
• Be 18 years of age or older
• Possess a valid Jamaican ID, NIS and TRN 
• Have excellent verbal communication skills
• Be self-motivated
• Have the ability to problem solve creatively
• Be proficient in time management
• Have a strong desire to achieve goals
• Possess basic computer knowledge/skills- including the ability to type 20 WPM- please see our typing tutorial on our Facebook page- Teleperformance Jamaica-as a handy tool to assist you with your typing skills
• Have the ability and openness to work with a diverse customer base
• Be able to work well in team settings

We are proud to be part of the Teleperformance family and offer our team members a great place to work and much more.

• Competitive hourly pay plus incentives
• Free Wi-Fi
• Free lunches and snacks while in classroom training
• Free shuttle bus
• Health benefits, Paid time off
• Nurse, Doctor and Counselor on site
• Employee Engagement Programs: Staff Parties, Sports Clubs, Fun Festival Talent Show and much more!  

This position is only available in Montego Bay at our 1 Mangrove Way Freezone location.

Email applications to:  mbjrecruiting@teleperformance.com

Looking for a housekeeping, babysitting, helper or gardener/handyman work? Go here: https://876domesticworkerscaregivers.blogspot.com - 876 Domestic Workers and Caregivers

Customer Service Representative (Kingston, Jamaica) - Hinduja Global Solutions (HGS)

Location: 12-14 Worthington Terrace, 
                  Kingston 5, Jamaica W.I.

DESCRIPTION
Respond to customers by providing product and service information; resolving product and service problems.

Position Summary                                         

• Should be responsible for delivering outstanding customer service
• Upbeat, outgoing, motivated persons, with the entrepreneurial spirit needed.  
• Ensures customer satisfaction and loyalty by assisting and resolving a wide variety of technical requests, inquiries and complaints.

Roles and Responsibilities

• Handles inbound technical calls effectively and efficiently through the use of proactive customer service and call control techniques and proven technical troubleshooting procedures
• Creates an exceptional experience for the customer by using professional customer service techniques, personalizing and focusing on adding value to the call
• Retains existing customer/services through the use of proactive customer service/consulting techniques and enabling customers to perceive value in the service
• Resolves customer questions/concerns efficiently and effectively through the use of active listening and personalizing techniques and by focusing on adding value
• Resolves problems on the first call, and with a minimum of transfers by consistently improving personal technical knowledge and understanding
• Manipulate systems and escalate issues to the appropriate personnel for final resolution.
• Participates in ongoing training in keeping with Client’s request and changing business strategies.
• Maintains call performance goals (i.e. AHT, quality and schedule adherence)
• Adheres to HGS’ policies and procedures.
• Maintains a positive attitude and support HGS’ Commitment to Excellence.
• Performs other duties as assigned.

Essential Knowledge, Skills and Training

• Must possess strong interpersonal techniques:  is positive, pleasant, respectful and customer focused
• Must possess a good command of the English language, including excellent enunciation and grammar
• Ability to retain detailed important information and/or instruction
• Ability to solve complex problems in a Customer Service oriented environment
• Competence in the use of Microsoft Office Suite
• Ability to comprehend, capture and interpret basic customer information
• Demonstrated ability to communicate effectively, both written and oral
• Ability to exercise emotional sensitivity to customer needs and challenges
• Professional attitude, enthusiastic and reliable.
• Sound knowledge of telephone etiquette

Qualifications and Experience

• Successful completion of 5 CXC subjects including English and a numeric subject
• College and/or professional training in Technology, an asset
• Proficient with PCs
• Professional attitude, enthusiastic and reliable
• Excellent oral and written communication skills
• Technical aptitude
• Experience working in a performance based customer service entity

Click to send application to Employer





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Customer Service Representative (Mandeville, Linstead, etc) - Microfinance Institution

Applications are invited from suitably qualified candidates for the position of a Customer Service Representative in the following locations:

• Mandeville
• Linstead
• Savanna La mar
• Ocho Rios
• Santa Cruz

The career position entails doing various administrative tasks including but not limited to:

• Answering phone calls
• Distributing mail
• Signing for packages
• Answering product and service questions
• Fulfilling customer needs to ensure customer satisfaction among other tasks

Ideal candidates will possess the minimum additional qualifications outlined below:

• Diploma or Associates degree in Business Administration from a recognized institution
• Minimum of five (5) CXC/GCE O' level subjects including English and a numeric subject
• Two (2) years related working experience
• Enthusiasm, high energy and passion for sales and marketing
• Working knowledge of Microsoft Office Suite applications
• Ability to work on own initiative
• Professional values and attitudes suitable for a financial institution
• Assertive and persevering attitudes

Send application letter and resume to:  nefhr@cwjamaica.com no later than December 28, 2018.

Only shortlisted applicants will be contacted.

Looking for a housekeeping, babysitting, helper or gardener/handyman work? Go here: https://876domesticworkerscaregivers.blogspot.com - 876 Domestic Workers and Caregivers

Customer Service Champions (Kingston, Jamaica)

Customer Service Champions needed for medical centre:

• Do you have superior communication skills?
• Are you a creative problem solver?
• Are you patient with a positive attitude?
• Do you have good work ethic?

If your answer is yes to the above, then we are looking for you!
Email resume and a one (1) page cover letter, stating why you are the one (1) to:

jobvacancy821@gmail.com 
Practical Nursing skill an asaset




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Customer Service Supervisor, etc (Kingston, Jamaica) Supermarket

A well positioned supermarket in Kingston seeks to fill the position of a

1. Customer Service Supervisor
2. Senior Receival Clerk

Customer Service Supervisor

The Customer Service Supervisor must possess the following qualifications:

• Minimum of three (3) years supervisory experience in a similar position
• Must possess commensurate qualifications
• Excellent written and oral communications skills
• Unquestionable integrity
• Passion for service and strong team player attributes
• Able to work on shifts, holidays and weekends (when assigned)

Senior Receival Clerk

The Senior Receival Clerk must possess the following qualifications:

• Minimum of three (3) years supervisory experience in similar role
• Must possess commensurate qualification
• Excellent written and oral communication skills
• Customer service certifications required
• Ability to meet deadlines, receive goods and assist with inventory management
• Able to work on shifts, holidays and weekends (when assigned)

Interested persons please send resumes to:  pdzrecruitment@gmail.com before Friday, December 7, 2018.

Looking for a housekeeping, babysitting, helper or gardener/handyman work? Go here: https://876domesticworkerscaregivers.blogspot.com - 876 Domestic Workers and Caregivers

Customer Service Representative (Caves Village, Nassau, Bahamas) - BluePostal

Job Description
Our dynamic organization is looking for a highly motivated individual to fill the role of a Customer Service Representative. The successful candidate will be required to develop a comprehensive understanding of the customer service policies and facilitate an exceptional service experience for our members.

PRIMARY RESPONSIBILITIES:

• Educating members and prospective members on the services offered by the organization
• Providing support to our members through addressing inquiries regarding the service as well as troubleshooting and resolving concerns efficiently and within a timely manner
• Processing of payment transactions
• Facilitating the distribution of packages to members
• Acting as a liaison between members and other key departments within the organization.

KNOWLEDGE AND SKILLS:

• Minimum 2-3 years full-time experience in a customer service related field
• 5 or more BGCSEs (or equivalent) passes with C or above. English and Math included
• Professional demeanor and a demonstrated commitment to providing exceptional customer service including complaints resolution
• Experience and working knowledge of Microsoft office suite and e-mail applications
• Ability to multi task in a fast-paced working environment
• Strong written and verbal communication and interpersonal skills
• Team oriented
• Experience with online purchasing preferred but not required

Candidates that meet the above criteria are asked to upload a copy of their detailed resume when applying or e-mail your resume to careers@bluepostal.com.

We thank all applicants for their interest in becoming a part of our team however, only those candidates which are short listed will be contacted.



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