Customer Service Representative (Mandeville, Linstead, etc) - Microfinance Institution

Applications are invited from suitably qualified candidates for the position of a Customer Service Representative in the following locations:

• Mandeville
• Linstead
• Savanna La mar
• Ocho Rios
• Santa Cruz

The career position entails doing various administrative tasks including but not limited to:

• Answering phone calls
• Distributing mail
• Signing for packages
• Answering product and service questions
• Fulfilling customer needs to ensure customer satisfaction among other tasks

Ideal candidates will possess the minimum additional qualifications outlined below:

• Diploma or Associates degree in Business Administration from a recognized institution
• Minimum of five (5) CXC/GCE O' level subjects including English and a numeric subject
• Two (2) years related working experience
• Enthusiasm, high energy and passion for sales and marketing
• Working knowledge of Microsoft Office Suite applications
• Ability to work on own initiative
• Professional values and attitudes suitable for a financial institution
• Assertive and persevering attitudes

Send application letter and resume to:  nefhr@cwjamaica.com no later than December 28, 2018.

Only shortlisted applicants will be contacted.

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