Agents: Front Desk & Reservations (Kingston, Jamaica) - AC Hotel by Marriott

 AC Hotel Marriott in Kingston invites applicants for the following positions of:

Front Desk Agent

Key Responsibilities include but not limited to:

• Process all Curators' check-ins by confirming reservations, assigning room and issuing and activating room key
• Process all Mobile Check-ins and ensure Curators get a response from the Control Panel
• Always logged in to Email, Control Panel, GXP Platform and ensure Curators receive a response within a timely manner (for example meeting the Mobile Chat 4 minutes response time)

Minimum Required Qualifications and Experience:

• Undergraduate degree in Hospitality and Tourism Management, General Studies or equivalent from an accredited training institution
• A minimum of two (2) years experience in a similar position, preferably in a Hospitality environment
• A good understanding of Opera software would be a plus

Reservations Agent

Key Responsibilities include but not limited to:

• Ensure efficient resolution of all curators' inquiries for the various Hotel's services and operations
• Assist with all room reservations
• Ensure to maximize room revenue for all reservations
• Ensure all reservations details are updated within the required timeframe

Minimum Required Qualifications and Experience:

• Associate degree in Hospitality, Entertainment and Tourism, Business Studies or equivalent from an accredited training institution
• A minimum of one (1) year experience in a similar capacity or comparative position
• Experience in Hospitality would be an asset

Applications accompanied by a resume must be submitted no later than March 27, 2023 to:

careers@achotelsjm.com

Please include job title in the email subject line.

Human Resource Manager (Kingston, Jamaica) - The Courtyard by Marriott

 

Join the Courtyard by Marriott Kingston, Jamaica as a Human Resources Manager! We are looking for passionate individuals with high leadership skills.

As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resources Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations, and operating procedures. This position requires someone with outstanding organizational and time management skills, as well as, high leadership, team building, and training skills.

With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World™ at Courtyard by Marriott.

Enjoy benefits that include travel discounts, paid time off, competitive medical benefits for full-time, and a fun, friendly environment! Marriott’s TakeCare culture is committed to providing a safe workplace for all.

To learn more and apply, visit https://bit.ly/3HUaFsO