SSID Financial Ltd is looking for new or experienced collectors/process servers to be a prt of our team. The ideal individual will have experience with skip tracing, negotiating payments, counseling on payment plans as well as provide excellent customer service.
The Collections Specialists/Process Servers must make calls to delinquent customers on a daily basis and respond to customer inquiries and concerns. Site visits may be required as part of the process and suitable candidate will be required to serve processes.
Requirements:
The Collections Specialists/Process Servers must make calls to delinquent customers on a daily basis and respond to customer inquiries and concerns. Site visits may be required as part of the process and suitable candidate will be required to serve processes.
Requirements:
- Contact delinquent and evasive, and elusive account holders, making outbounds calls; determine the debtor's ability to pay, and collect appropriate information, negotiate the payment plan
- Receive inbound calls; research modification requests; provide status on payments and payoff inquiries; review short promise requests; send the demand letters
- Negotiate reasonable payment arrangments and or extended repayment plans with delinquent debtors, in accordance with department policies and procedures and in compliance with the Fair Debt Collection Practices
- Perform basic skip-tracing on defaulting debtors where no contact information is available
- Serve court and legal processes on businesses and individuals, and at the same timefiling affidavits to support services
Note: Our Collections department work some full-time and some off on a split shift schedule and may work one Saturday every 5th or 6th weekend.
Job Type: Full-time
Experience: Collections - one (1) year experience preferred
Must own reliable transportation
Being bi-ligual is an asset
Please send resume to: clerk@ssidfinancial.com
or P.O. Box 1388, St. John's, Antigua and Barbuda on or before 31st October 2018.
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