Chef (Port of Spain, Trinidad & Tobago) - Kapok Hotel & Restaurant Co. Ltd

OVERVIEW

The Chef will be responsible for efficiently executing all food items in a high-quality culinary standard of taste and presentation and ensuring that the kitchen operations run smoothly.  He/She must be able to work shift and work on Weekends and Public Holidays.

DUTIES AND RESPONSIBILITIES

• Ensure all mis en place required is in place for the beginning of service time, and the kitchen is organized and ready for efficient kitchen operations.
• Perform kitchen opening and closing duties in accordance with established procedures.
• Responsible for cooking meals in accordance with menu specifications, ensures portion and quality standards according to recipes, and cooked within the standard time frame.
• Responsible for directing and coordinating cooking activities in the kitchen, and acting as shift leader.
• Prepare and controls food usage and ensures proper stock rotation FIFO is practiced.
• Perform related kitchen duties:  cleaning and organization of refrigeration units, prepare next day food items, request stock as needed on specified days.
• Notify supervisor or Kava Manager of any issues that affect normal business operations and guest services.
• Maintain good working harmony and foster team spirit with all employees and other departments.
• Adhere to all Health & Safety regulations, including reports of all Health & Safety concerns, work related illness or injury to a supervisor.
• Maintain proper sanitation and hygiene practices at all times.
• Ensure kitchen equipment and kitchen is always left clean at the close of shift.
• Assist in any area as required.
• Adheres to local health and safety regulations.
• Maintains the highest sanitary standards
• Maintains security and safety in work area
• Maintains neat professional appearance and observes personal cleanliness rules at all times
• Observe good work and workplace practices and habits and to ensure conformity to discipline, safety and other procedures consistent with the restaurant and hotel rules and industry practices and standards
• Report any maintenance defects to the Kava Manager.
• Follow all fire, Health and safety regulations as they relate to the Food and Beverage Department.
• Report any injuries, accidents or health and safety concerns to the Kava Manager/Supervisor.
• Other duties as directed by the Restaurant Manager

Skills, Knowledge and Qualifications:

• Minimum  – Diploma or Associate Degree in Food and Beverage Management or Culinary Arts.
• At least five years of culinary experience.
• Formal training in HACCP procedures, sanitation and hygiene
• Valid Food Badge

Send your application (resume, cover letter, and/or portfolio, if applicable) to: careers@kapokhotel.com.

Customer Care Agent (Port of Spain, Trinidad) - Digicel

Location: Port of Spain, TT

Company: Digicel

Digicel Group is a total communications and entertainment provider with operations in 31 markets in the Caribbean, Central America and Asia Pacific.

After 18 years of operation, total investment to date stands at over US$5 billion worldwide. The company is renowned for delivering best value, best service and best network.

Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad and Tobago which focus on educational, cultural and social development programmes.

Visit www.digicelgroup.com for more information.

Job Title: Customer Care Agent

Location: Trinidad

Summary/Objective:

The Customer Care Agent  is responsible for analyzing and resolving customer queries in a timely and efficient manner (oral and written), working in teams to build cooperation and communication, and to ultimately achieve department objectives, and ensuring world class customer care.

He/She evaluates and makes recommendations that result in increased benefit for both customers and the organization and handles all queries, complaints and requests with minimum escalation and answers all inbound and outbound calls in a professional, courteous and efficient manner.

*Please note that the successful candidate will be required to work on a shift system.

The Company operates in an industry that works, and in which customers require support, twenty-four (24) hours per day, seven (7) days a week. Given the nature of the industry, you are required to work in accordance with the Company’s scheduled hour.

Main Duties and Responsibilities:

• Continuously seeks and capitalizes on opportunities to exceed the expectations of customers
• (internal and external) by placing a keen interest on understanding and effectively resolving customer-impacting issues in a professional and result-oriented manner.
• Resolves customer queries and provides alternatives: handset, products and services, billing, basic technical, general company information and mans corporate switchboard.
• Activations: activates all types of products and services e.g. corporate account, individual account, staff account, v/m, data, roaming, Home and Entertainment bundle or stand-alone packages etc.
• Liaise with Dealers: provides information regarding accounts – Mobile /Home and Entertainment.
• Adjustments on accounts on: recommendations, promise to pay and monetary adjustments/corrections, update account information
• Escalates problems in accordance with the query resolution procedure dictated by the Customer Care Centre.
• Performs related work: the duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to that position.

Qualifications:

• Five (5) CXC passes inclusive of Mathematics and English or High School Diploma
• Experience in and with the mobile telecommunications sector would be considered a valuable asset.
• An acceptable combination of academic qualifications and work experience may be considered in lieu of minimum requirements.

Functional Skills:

• Attentive to detail
• Self-motivated and result-oriented approach to work
• Strong organizational skills
• Ability to multi-task and deliver against competing priorities
• Ability to build strong relationships and work as part of inter-disciplinary teams
• Ability to strive in a fast-paced and demanding service environment
• Able to operate autonomously and demonstrate initiative in problem solving, decision making and proactive approach to job.
• Confidentiality and trustworthiness.
• Initiative and resourcefulness in the conduct of duties.
• Strong communication (oral and written) and interpersonal skills.
• Ability to relate to a diverse working environment.

APPLY ONLINE

Administrative Assistant (Port of Spain, Trinidad) - Santa Rosa West Limited (SRWL)

Deadline: October 17, 2019

Santa Rosa West Limited (SRWL)

Job Description:

Santa Rosa West Limited (SRWL) seeks the services of an energetic, dedicated, committed and customer focused individual. The successful candidate will be responsible for providing administrative support to the organization.

Essential duties include, but not limited to:

• Acts as company contact for all community relations enquires from residents.
• Maintain contact databases for all homeowners/landowners.
• Provide support for all community social activities.
• Update company website/social media communication as required.
• Issue communications bulletin to all homeowners/landowners.
• Update access control permissions in relations to arrears status.
• Assist Accountant with basic accounting tasks.
• Schedule meetings and prepare minutes.
• Provide administrative support to the board of directors.
• Liaise with external vendors/contractors as required.

Core Competencies:

• Excellent Communication (Verbal and Written), attention to detail, results-oriented, ability to multi-task, customer focused, high degree of confidentiality and adaptability, team player.
• Required Education and Work 

Experience:

• A minimum of 5 years working experience in a similar capacity.
• Five (5) Ordinary Level passes including Mathematics and English.
• Working knowledge of Microsoft Office, Office 365 Cloud services.
• Knowledge of Zendesk Service Desk and Xero Accounting software would be an asset.

Unsuitable applications will not be acknowledged.

Executive Chef Tutor Patisserie/Cuisine (Port of Spain, T&T) - The Academy of Baking & Pastry Arts

To lead students in Cooking and Baking Arts lessons in our school. You will be responsible for teaching both Professional and Recreational Classes. You will be responsible for overseeing all programs and monitoring all Chef Tutors. Recipe Planning and Program Creating will be required


Ideally, we require proven experience as a chef / tutor with the ability to cook to a high standard. Must be able to excite our recreational clientele and deliver Professional level tuition to our student Chefs
Visit our website: www.thebakingacademytt.com for a look at who we are.

Sales & Events Manager (Port of Spain, Trinidad and Tobago) - LE GRAND COURLAN SPA & RESORT

DESCRIPTION

EXCITING CAREERS IN THE HOSPITALITY INDUSTRY

HOTEL/RESORTS – TOBAGO, WEST INDIES

Sales and Events Manager
• All Senior and Managerial Positions:
• Combination of Education and Experience Background
• 2-4 Years experience in related position/field
• Caribbean Experience is a must
• Established track record and references required
• CARICOM Nationals Encouraged (Documentation to be in Order to be able to Apply)


All Applicants Are Required to Submit Their Applications with Passport Photo to:

Senior Manpower Officer

Ministry of Labour and Small and Micro Enterprise Development,

50-54 Duke Place Duke Street, Port of Spain, Trinidad, West Indies

Grafton Beach Resorts LTD is an equal opportunity employer offering competitive remuneration, on the job training (JNR Positions) and excellent working conditions.

ONLY SUITABLE CANDIDATES WILL BE ACKNOWLEDGED



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Loss Prevention Attendant(Security) - Port of Spain, Trinidad - Marriott International

Courtyard by Marriott
Port of Spain, Trinidad and Tobago

Job type: Part-time
Job Number 19000GDG
Job Category Loss Prevention & Security
Location Courtyard Port of Spain, Port of Spain, Trinidad and Tobago
Brand: Courtyard by Marriott
Schedule: Part-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us

With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World™ at Courtyard by Marriott.

Duties:

• Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents. 
• Conduct interviews with relevant parties in order to obtain statements and information related to incidents.
• Assist with and notify manager/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents. 
• Complete incident reports to document all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms. 
• Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc. 
• Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
• Defuse guest or employee disturbances/altercations, including summoning appropriate authorities if necessary, and documenting incident.

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Additionally;

• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. 
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information; protect company assets.
• Support all co-workers and treat them with dignity and respect. 
• Support team to reach common goals. Comply with quality assurance expectations and standards. 
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. 
• Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. 
• Stand, sit, or walk for an extended period of time or for an entire work shift. 
• Move at a speed that is required to respond to work situations (e. g., run, walk, jog). 
• Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects).
• Enter and locate work-related information using computers and/or point of sale systems. 
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. 
• Move through narrow, confined, or elevated spaces. 
• Move over sloping, uneven, or slippery surfaces and steps. 
• Move up and down stairs and/or service ramps. 
• Welcome and acknowledge all guests according to company standards. 
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Maintain awareness of undesirable persons on property premises. 
• Perform other reasonable job duties as requested by Supervisors.

 Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

APPLY ONLINE



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Telemarketer/Administrative Assistant (Port of Spain, Trinidad) - Maser Limited

Sector: COMPUTERS, IT, GRAPHICS, TELECOMMUNICATIONS

Location: NORTH -PORT OF SPAIN,WOODBROOK,ST. JAMES, MORVANT

Job Type: Permanent full-time

Job description:

Telemarketer/Administrative Assistant

·         provide telemarketing support and administrative duties

·         file and maintain documents 

·         draft letters, correspondences using Microsoft Word and email 

·         create quotations, invoices using Microsoft Excel

·         receive and carry out calls on behalf of the Company

Qualifications required:

·         Must be computer literate.

·         Must be proficient in Microsoft Office.

·         Must have at least One (1) year of experience in Administrative field. 

·         Minimum of four (4) O'Level passes inclusive of English.

·         Must be able to multitask.

Email applications to: jobs.maserlimited@yahoo.com




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Courier (Port of Spain, Trinidad)

Furness Trinidad Group of Companies is now seeking to hire a hard working individual for the position of:

Courier

Furness Trinidad Group of Companies

11-13 Milling Avenue, Sea Lots

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Account Representative (Sales & Administration) - Trinidad & Tobago

Summary  

In this role the Account Representative's key function would be to support the Senior Account Executive within the assigned territory throughout the sales cycle and assists in the building and maintenance of client relationships in the achievement of territory targets.  
Key Responsibilities 

• Supports the timely and accurate preparation of proposals, tenders, presentations and general correspondence to customers 
• Supports building and maintenance of relationships with new and existing customers in assigned territory through open and interactive communications, which includes routine visits with Senior Account Executive 
• Supports Senior Account Executive in achievement of financial sales targets 
• Maintains territory accounts through routine check-ins, identifies, assesses and responds to customers needs (including supplies and maintenance) to satisfy customers 
• Resolves customer issues utilizing the company's customer recovery framework 
• Identify new business opportunities 
• Ensures daily and accurate updates of customer data and account activity in company's CRM 
• Provides support to existing customers in absence of Senior Account Executive 
• Generates routine and ad-hoc reports as required, e.g. weekly sales and activity reports 
• Maintains technical certifications as required 
• Attends department and other meetings when required 
• Coordinates with internal teams to assist with solutions implementation and orders fulfillment  

Minimum Qualifications and Experience 

• Associate Degree in Business Management, Marketing or any other related discipline; or any related combination of qualifications and experience 
• Minimum of five (5) CXC/GCE O'Level passes including Mathematics and English (I and II) 
• Minimum of two(2) years of sales/sales support role 
• Experience in CRM software will be an asset 
• Knowledge and/or experience in the implementations of IT solutions will be an asset 
• Proficient in the Microsoft Office Suite 
• Results-oriented and target-driven 
• Strong interpersonal, written and verbal communication skills 
• Strong training and presentation skills 
• Excellent planning,organizing and time management skills 
• Conflict resolution and creative problem solving skills 
• Ability and willingness to learn and apply new technologies quickly
• Ability to work with minimal supervision and exercise commensurate levels of initiative and judgement 
• Ability to remain calm when attending to unpleasant customers and complaints 
• Attention to detail 
• Must have a valid driver's license and a working vehicle in good condition

Click to send application to Employer