Loss Prevention Attendant(Security) - Port of Spain, Trinidad - Marriott International

Courtyard by Marriott
Port of Spain, Trinidad and Tobago

Job type: Part-time
Job Number 19000GDG
Job Category Loss Prevention & Security
Location Courtyard Port of Spain, Port of Spain, Trinidad and Tobago
Brand: Courtyard by Marriott
Schedule: Part-time
Relocation? No
Position Type Non-Management/Hourly

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With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World™ at Courtyard by Marriott.

Duties:

• Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents. 
• Conduct interviews with relevant parties in order to obtain statements and information related to incidents.
• Assist with and notify manager/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents. 
• Complete incident reports to document all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms. 
• Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc. 
• Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
• Defuse guest or employee disturbances/altercations, including summoning appropriate authorities if necessary, and documenting incident.

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Additionally;

• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. 
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information; protect company assets.
• Support all co-workers and treat them with dignity and respect. 
• Support team to reach common goals. Comply with quality assurance expectations and standards. 
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. 
• Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. 
• Stand, sit, or walk for an extended period of time or for an entire work shift. 
• Move at a speed that is required to respond to work situations (e. g., run, walk, jog). 
• Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects).
• Enter and locate work-related information using computers and/or point of sale systems. 
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. 
• Move through narrow, confined, or elevated spaces. 
• Move over sloping, uneven, or slippery surfaces and steps. 
• Move up and down stairs and/or service ramps. 
• Welcome and acknowledge all guests according to company standards. 
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Maintain awareness of undesirable persons on property premises. 
• Perform other reasonable job duties as requested by Supervisors.

 Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

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