ICT Manager (Cayman Islands) - Ministry of Education, Youth, Sports, Agriculture & Lands

 JOB DETAILS

Agency: Ministry of Education, Youth, Sports, Agriculture & Lands

Reference: R02752020

Salary: CI$79,656 - CI$107,148

The Ministry of Education, Youth, Sports, Agriculture & Lands

Invites applications for the following post:

ICT Manager

The post-holder will provide strategic oversight and management of Information, Communications Technology (ICT) throughout the Ministry of Education, Youth, Sports, Agriculture and Lands, including integration of systems, ICT Operational Use policies, procurement of ICT resources, and management of Education ICT network. The post-holder will lead and manage the activities of a team which ensures that IT hardware and software resources are effective and ensure access for all users through a reliable, secure and efficient enterprise network for pedagogical implementation of an ICT learning environment.

Main Duties and Responsibilities:

• To develop ICT operational policies for implementation across government schools to ensure consistent and responsible usage of ICT.
• Provision of helpdesk services to support ICT users (teachers & students) in the public schools.
• Coordinate the Provision of ICT infrastructure, wireless and internet access and appropriate software and hardware technology (all public schools including Little Cayman & Cayman Brac schools, Cayman Brac Teacher’s Centre, Department of Education Services).
• Management of ICT procurement process for educational sites ensuring compliance with the Public Management & Finance Law (PMFL) and Public Management & Finance Regulation.
• Provision of technical advice and recommendations for strategic purchasing decisions and implementation of ICT hardware, software & online resources to support ICT integration in Education and other Ministry objectives and key initiatives.

Qualifications & Experience:

• Master’s Degree from an accredited institution in the field of computer science or equivalent professional ICT computer certifications (CompTIA, Microsoft Certified Systems Engineer, Cisco) with extended work experience in IT.
• A minimum of 10 years’ experience in ICT network management including enterprise level solutions, LAN and WAN technologies, with at least 5 years at senior management level.
• Proven past success in ICT project management.
• Knowledge of emerging technologies and trends in the ICT field with particular emphasis on ICT in education and training.

The remuneration package for the successful candidate is offered without deductions. The Cayman Islands Government provides an additional 12% pension contribution and 100% health insurance coverage for the employee and their dependents.

A pre-employment drug screen and a Police Records check are conditions of employment.

Please send your completed Government application form, resume and cover letter via e-mail to edu.recruitment@gov.ky

Application Deadline: 11:59pm Sunday, 13th December 2020

APPLICATION FORMS

• Form [PDF]
• Form [Word]
• Guidance Notes [PDF]

Benefits will be determined in accordance with the Public Service Management Law, Personnel Regulations, the Public Service Pensions Law and the CINICO Health Plan as may be amended from time to time. Pension and health benefits are non-contributory.

Junior ICT Administrator (Grand Cayman, Cayman Islands)

 Ministry of Education,Youth,Sports,Agriculture & Lands Cayman Islands Government invites applications for the following post:

Junior ICT Administrator

Salary: CI$35,880 - CI$48,288

The post-holder will work in a team of Information Technology professionals who are responsible for providing the highest professional standard of computer hardware and software support, troubleshooting,as well as installing and maintaining computer equipment and peripherals.

• The post-holders primary responsibilities are ICT customer service, troubleshooting; and other related technical tasks within the Cayman Islands Government public school system. Additionally, the post-holder along with the Ministry of Education’s ICT Unit will deliver fast, efficient, effective and varied technical services to school administrators, staff and students in the areas of computer hardware, software and peripheral device support.

Main Duties and Responsibilities:

• Provide prompt and effective technical services in response to all help desk requests from school administrators, staff and students for assistance with computer hardware, software and peripheral device troubleshooting and maintenance as well as new hardware and software deployment.
• Perform corrective maintenance of damaged and malfunctioning computer and communications hardware and peripheral hardware.
• Maintaining inventory control, asset management, records control and other delegated tasks.
• Assist senior members of the Ministry of Education ICT Unit in the execution of technical and admin support tasks as necessary.
• Actively pursue on the job learning, to grasp the multitude of technology being utilised by the Cayman Islands Government Education Network and pursue professional development offered by the civil service.

Qualifications, Experience and Skills:

• High school diploma with a minimum of three (3) CXC passes including Math and English and have a keen interest in technical IT support
• Relevant work experience of a minimum of two (2) years in formal IT support in an organisation, customer service experience would be an advantage
• Knowledge & skills in IT deployment, support & troubleshooting the following: Windows 10 & MacOS Operating Systems, Microsoft Office 2019 & Microsoft 365 Productivity Suites, computer hardware, software & peripherals.
• A valid driving license (copy must be submitted with application)
• The remuneration package for the successful candidate is offered without deductions. The Cayman Islands Government provides an additional 12% pension contribution and 100% health insurance coverage for the employee and their dependents.
• A pre-employment drug screen and a Police Records check are conditions of employment.

Please send your completed Government Application Form, resume, and cover letter via e-mail to edu.recruitment@gov.ky

Application Deadline: Friday, 30th October 2020 11:59PM

APPLICATION FORMS

• Form [PDF]
• Form [Word]
• Guidance Notes [PDF]

Benefits will be determined in accordance with the Public Service Management Law, Personnel Regulations, the Public Service Pensions Law and the CINICO Health Plan as may be amended from time to time. Pension and health benefits are non-contributory.