Front Desk Agent, etc (Negril, Westmoreland, Jamaica) - Tensing Pen Hotel

Tensing Pen Hotel, an award-winning boutique hotel located on west end Negril (close to Rick’s Café), is looking for great people to fill the following positions:  

We are looking for great people to join our family.

Tensing Pen Hotel is urgently looking to hire: Tensing Pen,

• Rooms and Laundry Supervisor
• Front Desk Agent
• Cost Controller
• Accounts Clerk
• Senior Accounts Clerk

Requirements:

• References requested
• Previous experience is an asset

Competitive wages, generous gratuity, health insurance, benefits.

Apply now:

Please send your resume and references to info@tensingpen.com

Reservations Agent (Green Island, Hanover, Jamaica) - Princess Hotels & Resorts

 Job Summary

The successful candidate will be responsible for providing excellent customer service to our guests, ensuring all reservations are handled efficiently and accurately.

Duties and Responsibilities:

• Respond to customer inquiries via telephone, email, and in-person regarding reservations and booking requests.
• Process customer reservations and bookings in the reservations system.
• Monitor and update customer information in the reservations system.
• Ensure all customer requests are met in a timely and courteous manner.
• Assist with the preparation of reports and other administrative duties as required.
• Provide assistance with other customer service related duties as needed.
• Ensure all policies and procedures are adhered to.

Minimum Requirements

• High school diploma or equivalent.
• Previous experience in a customer service or reservations role.
• Excellent communication skills, both verbal and written.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong attention to detail and problem-solving skills.
• Proficiency in Microsoft Office.
• Knowledge of reservation systems is an asset.
• Ability to work flexible hours, including evenings and weekends.

APPLY TO PRINCESS HOTELS & RESORTS