Airdesk Desk Host (Montego Bay, Jamaica) - Sandals Resorts International

Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information

The Caribbean’s leading Luxury-Included ® chain offers an exciting opportunity for enthusiastic persons to join our team. Come share with us an exciting Caribbean journey as:

AIRDESK DESK HOST - MONTEGO BAY

The successful applicant will be responsible for meeting and greeting guests upon arrival to the Sandals Airport Desk . He or she will also be in charge of coordinating guest transfer and completing all hotel pre-check-in procedures.

Specific Requirements/Duties of the Position Include:

• Being the first point of contact for all arriving Sandals guests to the Airdesk
• Ensuring the accurate tagging of all arriving guest luggage and preparation for transfer
• Liaising with dispatching agents to coordinate timely transfer for departing guest
• Resolving guest complaints
• Ensuring that the Airport Desk is kept at established standards and ready for guest arrivals
• Providing guests with information relevant to their booking on the island.

Qualifications and Experience:

• A high school diploma or qualification/certification in any other related discipline.
• Minimum three years’ work experience in a similar or comparative position.
• Team Jamaica certified
• Computer literate with computer application and software i.e. Windows/Excel/Access/Outlook.

If successful a clean Police Record will be required. Interested persons should submit their applications by March 11, 2024 with curriculum vitae via email to:

The Corporate Recruiter
Sandals Resorts International
Email: recruitsri@grp.sandals.com

NB: Please enter “Airport Desk Host” in the subject field in the email for consideration. We thank all applicants for their interest but only shortlisted candidates will be contacted.

Front Desk Clerk, Gardeners, etc (Negril, Westmoreland, Jamaica) - Tensing Pen Hotel

Tensing Pen Hotel is an intimate boutique hotel in West End Negril. 

We are looking for great team players to join our family.

We are hiring:

• Senior Cooks
• Lifeguards
• Laundry Attendants
• Front Desk Clerk
• Gardeners
• Groundsmen
• Accounting Clerk

Requirements:

• References requested
• Previous experience is an asset

Apply now:

Email resumes to: info@tensingpen.com

Part-time Receptionist, Chefs, etc (St. Mary, Jamaica) - Morgan's Cliff

 

Part-time Receptionist needed at Morgans Cliff Hotel, Boscobel, St. Mary for two days weekly.

Must have prior experience and have basic knowledge of the booking System,
Accountant needed,

• Must have Experience and References,

Servers Needed,

• Must-Have Experience

Chefs Needed,

• Must have 3 or more Years of Experience working as a chef,

Send all Applications to morganscliff@gmail.com

Assistant Front Office Manager (Hanover, Jamaica) - Grand Palladium Resorts

 

The primary goal of the Assistant Front Office Manager is to assist in ensuring the smooth operation of the department in regards to supervising the department personnel, staffing, training, report preparation, reservation management and resolving customer complaints while providing excellent customer service.

Summary of Duties & Responsibilities:

• Assists in interviewing, hiring, orientation and training new front office staff and newly promoted staff.
• Assists in organizing the staff scheduling for the department
• Supervise the fulfillment of all functions of the Reception Desk according to company standards
• Prepares staff adjustments for payroll
• Generate front office reports as required/ assigned
• Assist in the training of front desk staff
• Conduct/ participate in departmental staff meetings
• Conduct inspections on hotel accommodations
• Implement and maintain quality control measures
• To coordinate the daily fulfillment of rooms with the Executive Housekeeper, according to the priorities of the operation
• To ensure and control rooms blocked for preventative maintenance or special repairs, hospitality use and room changes.
• Liase with other departments as it relates to ensuring exceptional guest experience
• Address guest complaints and follow up on corrective measures taken
• To provide information as required to guests relating to facilities and services offered at the resort- promotions, rates, room upgrades and day passes
• To ensure that all clients are issued with the correct arm band as an indication of them being authorized house guests
• To ensure that all check in procedure is carried out according to established standards
• To control and supervise the end of shifts of cashiers at the reception desk
• To check and follow up on no shows and over bookings while ensuring rooms are assigned in family trips, groups and special requests
• Conduct evaluations and disciplinary actions as deemed necessary
• Perform other duties as assigned

COMPETENCIES

• Good management skills
• Excellent interpersonal skills
• Excellent communication skills both verbally and in writing
• Ability to work in a fast-pace, high energy and demanding work environment
• Ability to work under pressure
• Good knowledge of the hotel operations or ability to learn quickly
• Team player with an ability to motivate team members
• Dedicated, hard-working, self – motivated and solution oriented
• Excellent time management skills; ability to prioritize and coordinate details; ability to multi-task and use initiative.
• Ability to work flexible hours and multitask
• Practice safety standards at all times

QUALIFICATIONS & EXPERIENCE

• A Bachelors Degree in Hospitality and Tourism Management
• Training in management and/ supervisory skills
• At least two (2) years’ experience as a Front Office Assistant Manager within a large hotel.

BENEFITS

• Competitive Compensation Package
• Health & Life Insurance
• Pension Plan

Persons are encouraged to submit their applications by Sunday, November 26, 2023 to: talent.jamaica@palladiumhotelgroup.com

We thank all applicants for their interest but only shortlisted candidates who meet the requirements will be contacted.

Front Desk Agent (Hanover, Jamaica) - The Tryall Club

Classically Jamaican, exclusively private, naturally beautiful is an exclusive Caribbean country club resort spread out over 2,200 acres of natural beauty where rolling hills and valleys tumble down to one and a half miles of private shoreline and beach club. Guests can escape to a private villa where our professionally trained staff indulge their every whim. The Tryall Club, a celebrated golf course, with a state-of-the-art tennis center, and white-sand beach, complete the picture of who exactly we are looking for to represent brand Tryall.

Do you think that you are a best fit?

If yes, we are seeking to fill the following positions, here at the prestigious Tryall Club:

FRONT OF HOUSE AGENT

The “Front of House Department” is one of the first point of contact with members and guests, and handles all stages of a guest’s stay.

Qualifications and Requirements:

The ideal candidate must possess:

• Minimum of two years’ experience in the hospitality industry.
• Diploma in Hotel Management or related discipline.
• Possess a good command of the English Language and the ability to clearly and pleasantly communicate with guests both in person and via telephone.
• Knowledge of Microsoft Office Suite and Front Office Software.
• Friendly personality with excellent interpersonal skills.
• Effective organization and time management skills
• Two (2) - three (3) years’ experience as a Front Desk or Concierge Agent at a four (4) star or five (5) diamond property.
• Ability to work flexible hours, including weekends, holidays and evenings.

We are looking for you to join our team and we are so excited to have you on board!

All applicants are required to provide two references and a valid Police Record.

*****************

Candidates who meet the above requirements should submit their applications with résumé no later than October 25, 2023 to:

The Human Resources Director,
The Tryall Club,
P.O. Box 1206,
Montego Bay.

Email: jobs@tryallclub.com

Front Office Agent (Hanover, Jamaica) - Princess Hotel & Resorts

 About the job Front Office Agent

As a Front Office Agent, you will be the first point of contact for guests visiting our hotel. You will be responsible for providing exceptional customer service, handling guest inquiries and requests, managing reservations, and ensuring a seamless check-in and check-out process. Your role is vital in creating a positive first impression and ensuring guest satisfaction during their stay.

Key Responsibilities:

• Greet guests warmly upon arrival and assist them with the check-in process.
• Verify guest information, process payments, and issue room keys.
• Provide information about the hotel's services, facilities, and policies.
• Handle check-out procedures, including settling bills and obtaining feedback.
• Address guest inquiries, requests, and complaints promptly and professionally.
• Ensure that special requests and preferences are noted and accommodated.
• Communicate with other hotel departments to fulfill guest needs and requests.
• Handle cash, credit card transactions, and maintain a secure cash drawer.

Qualifications and Skills:

• High school diploma or equivalent; additional education or training in hospitality is a plus.
• Previous experience in a front desk or customer service role is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Proficiency in using hotel management software and basic computer applications.
• Ability to handle stressful situations with composure and professionalism.
• Flexibility to work shifts, including evenings, weekends, and holidays.

APPLY ONLINE

Servers, Room Attendants, Pastry Cooks, etc (St. Mary, Jamaica) - GoldenEye

GoldenEye, located in Oracabessa, St. Mary, a member of the Island Outpost Group, is seeking a suitably qualified individual to fill the positions listed below:

• Pastry Chef
• Sous Chef
• Events Coordinator
• Spa Receptionist
• Maintenance Supervisor
• Maintenance Storekeeper
  The Maintenance Storekeeper will oversee and manage the inventory for the Maintenance Department whilst maintaining accurate records. He/She will perform physical inventory of the Maintenance Storeroom to regularly reconcile records. He/She will provide quality customer service to internal customers and suppliers.

• General Technicians
• Restaurant Supervisor 
• Restaurant Servers
• Bartenders
• Range Cooks
• Pastry Cooks (Level 1)

The Pastry Cook (Level 1) will assist the Pastry Chef to prepare a wide variety of pastries such as cakes, pies, cookies, bread and other pastries, following traditional and modern recipes. He/She will create new and exciting desserts to renew our menus to entice our guests.

• Butlers
• Landscapers
• Room Attendants
• Housemen
• Lifeguards

All applicants are required to have a minimum:

• Tertiary level/vocational qualifications or relevant experience in area of interest 
• Familiar with industry's best practices
• Valid police record and relevant license and certifications where necessary

Interested applicants may email application letters accompanied by résumés to: recruitment@islandoutpost.com no later than Monday, April 17, 2023. 

Kindly insert the position of interest in the subject line.

The Company wishes to thank all applicants for their interest, however, only applicants that are shortlisted will be contacted.

Agents: Front Desk & Reservations (Kingston, Jamaica) - AC Hotel by Marriott

 AC Hotel Marriott in Kingston invites applicants for the following positions of:

Front Desk Agent

Key Responsibilities include but not limited to:

• Process all Curators' check-ins by confirming reservations, assigning room and issuing and activating room key
• Process all Mobile Check-ins and ensure Curators get a response from the Control Panel
• Always logged in to Email, Control Panel, GXP Platform and ensure Curators receive a response within a timely manner (for example meeting the Mobile Chat 4 minutes response time)

Minimum Required Qualifications and Experience:

• Undergraduate degree in Hospitality and Tourism Management, General Studies or equivalent from an accredited training institution
• A minimum of two (2) years experience in a similar position, preferably in a Hospitality environment
• A good understanding of Opera software would be a plus

Reservations Agent

Key Responsibilities include but not limited to:

• Ensure efficient resolution of all curators' inquiries for the various Hotel's services and operations
• Assist with all room reservations
• Ensure to maximize room revenue for all reservations
• Ensure all reservations details are updated within the required timeframe

Minimum Required Qualifications and Experience:

• Associate degree in Hospitality, Entertainment and Tourism, Business Studies or equivalent from an accredited training institution
• A minimum of one (1) year experience in a similar capacity or comparative position
• Experience in Hospitality would be an asset

Applications accompanied by a resume must be submitted no later than March 27, 2023 to:

careers@achotelsjm.com

Please include job title in the email subject line.

Jamaica Pegasus Hotel is now hiring the following... (Kingston, Jamaica)

The Surrey Hotel Management Limited (Jamaica Pegasus) invites you to apply to join our team!

Do you have a demonstrable record of:

• Consistently maintaining outstanding service levels?
• Handling client interactions with the highest level of hospitality and professionalism?
• Managing inter-department communication/liaison, to ensure that relevant processes are executed smoothly, from all angles, to ensure maximum client satisfaction?
• Being an effective team player and communicator?

If you do, you are half way there to qualify to join our team!!!

We are seeking to recruit persons for the following:

• Housekeeping Supervisor
• Level 2 or 3 Housekeeping Certificate or its equivalent with at least 3-5 years experience in a medium to large size hotel
• Attention to detail
• Able to work on own initiative
• Excellent team player
• Good work ethics and the ability to maintain a high standard of cleanliness
• A valid food handler's permit
• Should be able to work shifts, weekends and public holidays

• Housekeepers
• Level 1 Housekeeping Certificate with at least one (1) year experience in a medium to large size hotel
• Good work ethics and the ability to maintain a high standard of cleanliness
• A valid food handlers' permit
• Should be able to work on shifts, weekends and public holidays
• Human Resource (HR) Assistant
• Bachelor's degree or its equivalent in Human Resource Management
• A minimum of three (3) years experience in a similar position
• Ability to handle confidential material, a high level of ethics, integrity and trustworthiness
• Should be able to work on shifts, weekends and public holidays
• Cooks
• Level 1 or training in culinary arts from a recognized institution
• At least three (3) working experience as a cook in reputable establishment
• A valid food handlers permit
• Be able to work shifts, weekends and public holidays
• Stewards
• Be a High School graduate
• Should have basic general cleaning knowledge and skills
• A valid food handlers permit
• Should be able to work shifts, weekends and public holidays
• Servers
• Certification in Food & Beverage up to level 3 from a recognised institution
• Excellent customer service skills
• A valid food handler's permit
• Prior experience in the Tourism industry will be a distinct advantage 
• Should be able to work shifts, weekends and public holidays
• Accounting Clerks
• Diploma in Accounting or its equivalent, pursuing ACCA would be an asset
• Good time management, decision-making and organizational skills
• Demonstrate the ability to multitask, with great attention to detail
• High level of confidentiality is required
• Should be able to work on shifts, weekends and public holidays
• Cost Control Clerks and Warehouse Clerks
• Diploma in Accounting or its equivalent
• Two (2) to three (3) years working knowledge of inventory management and stock taking
• Analytical skills
• Training in ADACO
• A valid food handler's permit
• Should be able to work shifts, weekends and public holidays
• Duty Engineers
• Technical Drawing or HEART Level 3 certification
• Should be a licensed electrician with at least level 3 certification
• Must be able to respond to repair requests and perform preventative maintenance on tools and equipment
• Able to maintain maintenance inventory
• Able to use testing devices such as Ohmmeters, Voltmeters and Oscilloscopes and power tools
• Read and follow blueprints/schematics
• Basic knowledge of refrigeration and air condition system
• Must be able to follow safety procedure
• Experience with three (3) phase system
• Should be able to work shifts, weekends and public holidays
• Landscapers
• Level 1 certificate in Landscaping
• General landscaping duties such as pruning, propagating, grafting, cutting, planting, watering
• Knowledgeable about greenhouses
• Should be able to work shifts, weekends and public holidays
• Lifeguards
• NRCA Lifeguard License
• Lifeguard Standard First Aid and CPR Provider Certification
• At least three (3) years of swimming experience
• Should be able to work shifts, weekends and public holidays
• Operations Manager
• Must be fluent in areas such as safety rules, operating and maintenance instruction and procedure manuals
• Must be able to write routine report, correspondence and business letter 
• Be able to effectively speak to all stakeholders including executive management team, employee and vendors
• Experience in the Food & Beverage industry, as well as in Rooms Divisions would be an asset
• A Bachelor's degree in Hospitality and Tourism Management or its equivalent would be an asset
• Should be able to work shifts, weekends and public holidays

Are you interested in joining our dynamic team?

Applications along with resumes should be submitted no later than March 25, 2023 to: 

hrmgr@jamaicapegasus.com 

Please note that only short-listed candidates will be contacted.

Front Desk Associate (Montego Bay, Jamaica) - Unique Vacations Limited

 Answer calls in a professional and timely manner and route to appropriate departments or take and deliver messages. Arrange transfers for employees and visitors.  

 

 The worldwide representative for Sandals and Beaches Resorts is seeking highly motivated individuals with experience working in a fast-paced, customer service environment to fill the post of:

FRONT DESK ASSOCIATE


The ideal candidate will be primarily accountable for handling the main switchboard for the Call Center, welcoming visitors and maintaining the lobby area in a clean and orderly manner. He /she will also assist the Human Resources and Administrative team with light clerical duties.

Front Desk, etc (Kingston, Jamaica) - Strawberry Hill

Strawberry Hill, located in Irish Town, St. Andrew, a member of the Island Outpost Group, is seeking suitably qualified individuals to fill the positions of:

Front Desk Agents

Our Front Desk Agents serve as one of our guests first point of contact and manage all aspects of their on-property experience. Their responsibilities include registering guests, assisting with providing information about rooms and amenities, and being the point person in creating a pleasant and memorable stay for our guests.

Housekeeper and Houseman 

The Housekeeper and Houseman will report to the Executive Housekeeper and will be responsible for the cleaning of guests' rooms and public areas.

Stewards

Stewards are responsible for the cleanliness of the kitchens, equipment and utensils as well as proper Food and Beverage waste disposal.

Interested applicants may email applications accompanied by resume to: hr@islandoutpost.com no later than Wednesday, January 12, 2022. 

Kindly insert position of interest in the subject line.

The Company wishes to thank all applicants for their interest, however, only applicants who are shortlisted will be contacted.

Receptionist (Kingston, Jamaica)

 Minimum Requirements:

• At least three (3) years relevant working experience
• Excellent communication and interpersonal skills
• Proficient in computer literacy
• Exceptional multitasking capabilities

Interested candidates may send a letter of application along with resume by email to: companyreceptionist@gmail.com no later than Friday, December 24, 2021.

We thank all applicants who apply however, only shortlisted candidates will be contacted. 

Receptionist, etc (Kingston, Jamaica) - Crichton Insurance Agency

Crichton Insurance Agency has a vacancies for:

• Receptionist
• Administrative Assistant

Receptionist

Requirements:

• Knowledge of Microsoft Word and letter writing
• Be able to interact with clients in a professional manner and work under pressure
• Good working knowledge of social media
• Must be proficient in Microsoft Excel and preparing Excel based reports
• Must be able to monitor our bearer activities daily

Qualifications:

• Minimum Associates degree qualification or three (3) CAPE subjects
• Minimum two (2) years experience in this or a similar field

Emoluments: $720,000 per annum, uniform, health and life insurance

Administrative Assistant

(Kingston)

Description:

Applicant will support the Director in his daily activities.

Qualifications:

• Must have completed ACCA level 1 or have an Associates degree in Accounting
• Peachtree knowledge is required
• Minimum of two (2) years accounting experience in an accounting position

Emoluments include salary: 1.2 million per annum, plus medical, life insurance and uniform.

Kindly forward your CV and cover letter to: 

hr@crichtoninsurance.com 

Deadline: November 6, 2021.

Office Assistant (Tortola, British Virgin Islands)

 

Hire BVI is now recruiting an Office Assistant on behalf of a Confidential Client. See details below:

Note: We are recruiting on behalf of our client, an insurance company. At this time, we are unable to disclose the employer’s details including name. Interested candidates are encouraged to apply and selected candidates would be informed of employer’s details.

Close Date: October 14, 2021

Receptionist Duties

The OA will be required to :

1. Answer the telephone promptly and forward the call to the respective person(s). (Always brief the individual on the nature of the call before sending the call through.
2. Answering the telephone is your responsibility, always alert someone when you will be away from your desk.
3. Always meet and greet customers with a warm and welcoming greeting and a smile (smile in your voice when on the telephone)
4. Always be willing to help a client or have someone help them.
5. Always follow up with the person you ask to help to ensure the service was rendered.
6. Strive to learn something new about customer service every week.

Renewals

The OA will be required to:

1. Contact (call, email, text etc) clients for renewals and premium related issues: Clients must be called at least twice if necessary to make payments (before and after due date)
2. Motivate and help clients to re-instate policies if necessary.
3. Maintain (edit) client’s database record
4. Update the status field for lapsed/cancelled/surrendered policies.
5. Update clients’ records when payments are made.
6. Print receipt, coversheet and all other related documents pertaining to the transaction for filing and mailing to the Insurer.

Filing & Mail Duties

The OA will be required to:            

1.  File transactional and compliance related documentations as instructed.
2. Update mail registers, and conduct all mailing related transactions
3. Handles general deliveries and pick-ups for the office

General                                                                                                                          The OA will be required to:

• Deal with all non-claim queries and other issues upon demand (eg. when others are busy). If you are not able to handle the matter direct it to a more senior staff member.
• Any other duties that may be assigned by the Supervisor or CEO from time to time

Sales Opportunities

The OA will be required to:

1. Identify and communicate any sales opportunity information to the Supervisor or CEO that you may come across in everyday job functions.

To apply email your resume to info@hirebvi.com.

Front Desk Agents, etc (St. Andrew, Jamaica) - Strawberry Hill

Strawberry Hill, located in Irish Town, St. Andrew a member of the Island Outpost Group, is seeking suitably qualified individuals to fill the positions below:

From Desk Agents

Our Front Desk Agents serve as one of our guests first point of contact and manage all aspects of their on-property experience. 

Their responsibilities include:

• Registering guests
• Assisting with providing information about rooms and amenities
• Being the point person in creating a pleasant memorable stay for our guests

Head Chef

The main focus and purpose of the Head Chef is to ensure the consistent preparation of innovative and creative cuisine of the highest quality, presentation and flavor for the Restaurant and other food facilities, resulting in outstanding guest satisfaction.

Additionally, the Head Chef will have oversight for:

• The smooth running of the kitchen
• Managing areas of profit, stock, wastage control, hygiene practices and training of the kitchen team

Front of Office Manager

The Front of Office Manager will have the responsibility of managing the day-to-day operations of the Front-of-House areas, that is, Front Office, Events, Housekeeping and Spa, while delivering an excellent guest service experience. 

The incumbent will have direct responsibility to:

• Forecast
• Plan and manage all front of house activities
• Manage staff and monitor finance

The goal is to maximize customer satisfactory and employee engagement

Housekeeper and Houseman

The housekeeper And houseman will report to the Executive Housekeeper and will be responsible for the cleaning of guest rooms and public areas.

Interested persons may email application accompanied by résumés to: hradmin@strawberryhillhotel.com no later than Monday, June 21, 2021.

Kindly insert position of interest in the subject line.

The Company wishes to thank all applicants for their interest; however, only applicants who are shortlisted will be contacted.

Front Desk Clerk (Portmore, Jamaica)

 A Front Desk Clerk is needed to work the night shift in a medical/surgical facility in Portmore. 

• Applicant must live in Portmore
• Must know Microsoft Excel to use the computer and will be tested in that area

Email: healthcarejobs22@gmail.com

Front Desk Agent - Surf Club (Palm Beach, Aruba) - Aruba Marriott Resort & Stellaris Casino

Job Summary

• Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. 
• Process all payment types such as room charges, cash, checks, debit, or credit.
• Process all check-outs including resolving any late and disputed charges. 
• Answer, record, and process all guest calls, messages, requests, questions, or concerns. 
• Coordinate with Housekeeping to track readiness of rooms for check-in.
• Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. 
• Supply guests with directions and information regarding property and local areas of interest. 
• Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. 
• Complete designated cashier and closing reports in the computer system.
• Cash guests' personal checks and traveler's checks. 
• Count bank at the beginning and end of shift. 
• Balance and drop receipts according to Accounting specifications.

Additionally...

• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. 
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. 
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. 
• Speak with others using clear and professional language; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others. 
• Comply with quality assurance expectations and standards. 
• Stand, sit, or walk for an extended period of time. 
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. 
• Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

APPLY ONLINE 

Front Desk Agent (Cayman Islands) - Kimpton Hotels & Restaurants

Our mission is to be the best loved Hotel and Restaurant Company so regardless of position, we look for individuals who are passionate about providing genuine heartfelt care to our guest and employees.

What you get to do:

The Guest Service Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service.

Your day-to-day:

• Other duties may be assigned.
• Review arrivals noting special requests, blocking rooms as needed.
• Check in and out hotel guests in a confident, professional and friendly manner.
• Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
• Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
• Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
• Follow established key control policy.
• Ensure proper credit policies are followed. Submit all lost and found articles accompanied by a completed lost and found report.
• Knowledgeable of immediate area, services, attractions, and events.
• Knowledgeable of fire and emergency procedures.
• Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
• Verify credit limit report.
• Monitor room availability throughout the day.
• Review daily the selling status of the hotel using yield management system.
• Attend department meeting once a month.
• Performs all other duties as directed by immediate supervisor.
• Other Department related duties as become necessary.
• Contact via telephone with the other departments such as Reservations, Sales, Housekeeping, Bell Staff, and Valet is crucial to ensure that hotel services are coordinated to provide the best in guest satisfaction.

Specific experience we're seeking:

• Previous experience in a Front Desk or customer facing role.
• Works well under pressure, dealing with many arrivals and departures within a short period of time.
• Able to accommodate a flexible schedule that may include weekends and/or holidays
• Familiar with hotel systems and operations, and can enter in information accurately
• Outside --of-the-box thinker who takes initiative to creatively solve problems.

QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• Prior experience required. Depending on the role degree may be required.

LANGUAGE SKILLS:

• Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors.
• Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.

PHYSICAL DEMANDS:

• While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. 
• The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. 
• The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds.

(Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).

Property: Seafire Resort and Spa

APPLY ONLINE 

Receptionist (Cayman Islands)

About the opportunity

Who will I be working for?

You will join a well-known law firm here in Cayman, gaining incredible industry experience and exposure that will set you up for a lucrative career. This firm acts on behalf of many of the world’s largest corporations, banks, insurance companies, asset management groups and HNW families and individuals.

Who will be working with me?

This is a challenging and dynamic role where you will provide administrative support to the entire firm and ensure clients are dealt with in a timely and professional manner

How will I make a difference?

In this role, you will be responsible for providing assistance with the on-boarding of new staff members, answering all incoming calls and taking messages as necessary. The primary responsibilities will include preparation of board rooms, managing company-wide meeting schedules and ensuring the seamless flow of client experience.

What do I need?

To be considered for this exciting position you must have at least two years’ experience working in the legal or financial services industry, ideally working on the front line in an administrative or reception role. This post requires a high level of attention to detail, professionalism, and excellent oral and written communications skills, with strong phone etiquette.

To be considered for this position, please send your most up-to-date resume to info@nova.ky and reference this ad. 

Contact: Emily Murphy +1 345 623 1029

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Receptionist (Kingston, Jamaica)

RECEPTIONIST WITH EXPERIENCE NEEDED FOR KINGSTON BUSINESS AND TO MANAGE AN OFFICE

THE SUCCESSFUL CANDIDATE MUST MEET THE FOLLOWING:
• Computer Literate
• Must be able to draft business documents
• Very good command of the English Language
• Must be willing to learn to use small tools and operate small machinery
• Excellent Customer Service Skills
• Willing to work long and flexible hours
• Live within the Corporate Area

Please send Resume & Applications to receptionistwithmultitaskskill@gmail.com

* Resume must Include a passport size picture.

Please note that only short listed applicants will be contacted.

Deadline:  July 16, 2019