Showing posts with label Receptionist/Front Desk Clerk/Front Office. Show all posts
Showing posts with label Receptionist/Front Desk Clerk/Front Office. Show all posts

Tuesday, October 8, 2024

Front Desk Agents (Montego Bay, Jamaica) - Secrets/Breathless Resorts & Spa


 JOB OVERVIEW:

Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry.

Qualifications:

Essential:

  • High school graduate.
  • Ability to compute accurate mathematical calculations.
  • Ability to clearly and pleasantly communicate in English with guests/visitors, management and co-workers to their understanding, both in person and by telephone.
  • Ability to provide legible communication and directions.

Desirable:

  • Some college or training in hospitality industry.
  • Previous experience as Front Desk Agent.
  • Previous cashiering experience.
  • Knowledge of computers.
  • Fluency in a foreign language, preferably Spanish.

SKILLS:
Essential:

  • Ability to input and access data in computer.
  • Ability to understand guest inquiries and provide responses.
  • Ability to promote positive relations with all individuals who approach the Front Desk and by telephone.
  • Ability to focus on guests' needs, remaining calm and courteous.
  • Ability to think clearly, quickly and make concise decisions.
  • Ability to prioritize, organize and follow up.
  • Ability to work well under pressure of multiple arrivals/departures within any given period of time.
  • Ability to focus attention on details.
  • Ability to maintain confidentiality of all guests and hotel information.
  • Ability to ensure security of guest room access.
  • Ability to remain stationary at assigned post for extended periods of time.
  • Ability to work cohesively with other departments and co-workers as part of a team.

Email applications to: jobs.sesmb@secretsresorts.com

We appreciate all interest; however, ONLY shortlisted candidates will be contacted.
If you have previously applied, there is no need to submit another application.




Thursday, September 19, 2024

Spa Vacancies (Montego Bay, Jamaica) - The Tryall Club

 

The expansion of our luxury services has allowed us the opportunity of hiring dedicated, experienced professionals within the Spa Industry at The Tryall Club.

The expansion of our luxury services has allowed us the opportunity of hiring dedicated, experienced professionals in the following positions:

  • Spa Receptionists
  • Beauty Therapists
  • Massage Therapists

QUALIFICATIONS
  • Proficient with computers including Microsoft Office Suite. (Receptionist )
  • Minimum of four (4) to six (6) years customer service experience -preferably in the hospitality industry.
  • Minimum four (4) to six (6) years of experience as a therapist. (Beauty or Massage)
  • Experience within a 5-Star Luxury Organization.
All applicants are required to provide two references and a valid Police Record.

Applicants must have valid Health Certificates and Beauty Therapist Licenses where applicable.

Candidates who meet the above requirements should submit their applications with resumes no later than October 19, 2024 to:

The Human Resources Director
The Tryall Club
P.O. Box 1206
Fax: (876) 956-5820

Monday, September 16, 2024

Front Desk, Housekeeping, etc (Mandeville, Manchester, Jamaica) - JamGolia Place

 JamGolia Place is seeking to engage full time staff who are customer service and target oriented to join its team in delivering high quality service to its guests for the following positions:

  1. Front Desk Administrator
  2. Housekeeping
  3. Chef
Front Desk Administrator

Qualifications and Experience:
  • Minimum Associate degree in Hospitality & Tourism Management
  • Prior administrative experience
  • Excellent computer skills
  • Minimum of two (2) years experience in the Hospitality industry
  • Excellent customer service skills
  • Desire to be proactive and create a positive experience for others 
  • Pay attention to detail 

Housekeeping

Qualifications & Experience:
  • Certificate in Housekeeping Level 1 and 2
  • Minimum of two (2) years experience in the Hospitality industry
  • Excellent customer service skills
  • Pay attention to detail
Chef

Qualifications & Experience:
  • Food Handler's Permit (not expired)
  • Certificate (Assoc, degree or HEART Level 3)
  • Excellent food and hygiene knowledge 
  • At least three (3) years experience in a busy hotel/restaurants
  • Good food presentation skills
Application deadline is October 4, 2024

Send your CV to admin@jamgoliaplace.com




Thursday, June 13, 2024

Front Desk Associate (Montego Bay, Jamaica) - Unique Vacations Limited

 Answer calls in a professional and timely manner and route to appropriate departments or take and deliver messages. Arrange transfers for employees and visitors.  

 

The worldwide representative for Sandals and Beaches Resorts is seeking highly motivated individuals with experience working in a fast-paced, customer service environment to fill the post of:


FRONT DESK ASSOCIATE


The ideal candidate will be primarily accountable for handling the main switchboard for the Call Center, welcoming visitors and maintaining the lobby area in a clean and orderly manner. He /she will also assist the Human Resources and Administrative team with light clerical duties.

Tuesday, May 14, 2024

A/C Technician, etc (Ocho Rios, St. Ann, Jamaica) - Dolphin Cove Jamaica

Dolphin Cove Limited invites suitably qualified applicants to apply for the following vacancies:

  • Sales and Marketing Representative (Ocho Rios & Montego Bay)
  • Entertainer (Ocho Rios)
  • A/C Technician (Ocho Rios)
  • Vet Technician (Ocho Rios & Montego Bay)
  • Front Desk Agent (Ocho Rios)

Required Qualifications and Experience:
  • Bachelors, Associates degree or Diploma in related field
  • Two (2) or more years experience in some or similar role
  • Background knowledge and experience in sales
  • High degree of accuracy
  • Advanced computing skills
  • Vast knowledge in Microsoft Office 
  • Positive Attitude
  • Good Mathematical skills
If you are interested in any of the above-mentioned vacancies, please send a written application letter to: applications@dolphincoveja.com or drop off and address to: 

Tannika Montique,
Human Resources Manager, 
Dolphin Cove Limited,
Too Cool Belmont Road,
Ocho Rios,
St. Ann, Jamaica, W.I.,

We wish to thank all applicants; however, only shortlisted applicants will be contacted.




Saturday, March 9, 2024

Airdesk Desk Host (Montego Bay, Jamaica) - Sandals Resorts International

Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information

The Caribbean’s leading Luxury-Included ® chain offers an exciting opportunity for enthusiastic persons to join our team. Come share with us an exciting Caribbean journey as:


AIRDESK DESK HOST - MONTEGO BAY

The successful applicant will be responsible for meeting and greeting guests upon arrival to the Sandals Airport Desk . He or she will also be in charge of coordinating guest transfer and completing all hotel pre-check-in procedures.

Specific Requirements/Duties of the Position Include:
  • Being the first point of contact for all arriving Sandals guests to the Airdesk
  • Ensuring the accurate tagging of all arriving guest luggage and preparation for transfer
  • Liaising with dispatching agents to coordinate timely transfer for departing guest
  • Resolving guest complaints
  • Ensuring that the Airport Desk is kept at established standards and ready for guest arrivals
  • Providing guests with information relevant to their booking on the island.

Qualifications and Experience:
  • A high school diploma or qualification/certification in any other related discipline.
  • Minimum three years’ work experience in a similar or comparative position.
  • Team Jamaica certified
  • Computer literate with computer application and software i.e. Windows/Excel/Access/Outlook.
If successful a clean Police Record will be required. Interested persons should submit their applications by March 11, 2024 with curriculum vitae via email to:

The Corporate Recruiter
Sandals Resorts International
Email: recruitsri@grp.sandals.com

NB: Please enter “Airport Desk Host” in the subject field in the email for consideration. We thank all applicants for their interest but only shortlisted candidates will be contacted.




Wednesday, December 27, 2023

Part-time Receptionist, Chefs, etc (St. Mary, Jamaica) - Morgan's Cliff

 


Part-time Receptionist needed at Morgans Cliff Hotel, Boscobel, St. Mary for two days weekly.

Must have prior experience and have basic knowledge of the booking System,
Accountant needed,
  • Must have Experience and References,

Servers Needed,
  • Must-Have Experience
Chefs Needed,
  • Must have 3 or more Years of Experience working as a chef,
Send all Applications to morganscliff@gmail.com




Saturday, November 25, 2023

Assistant Front Office Manager (Hanover, Jamaica) - Grand Palladium Resorts

 

The primary goal of the Assistant Front Office Manager is to assist in ensuring the smooth operation of the department in regards to supervising the department personnel, staffing, training, report preparation, reservation management and resolving customer complaints while providing excellent customer service.

Summary of Duties & Responsibilities:
  • Assists in interviewing, hiring, orientation and training new front office staff and newly promoted staff.
  • Assists in organizing the staff scheduling for the department
  • Supervise the fulfillment of all functions of the Reception Desk according to company standards
  • Prepares staff adjustments for payroll
  • Generate front office reports as required/ assigned
  • Assist in the training of front desk staff
  • Conduct/ participate in departmental staff meetings
  • Conduct inspections on hotel accommodations
  • Implement and maintain quality control measures
  • To coordinate the daily fulfillment of rooms with the Executive Housekeeper, according to the priorities of the operation
  • To ensure and control rooms blocked for preventative maintenance or special repairs, hospitality use and room changes.
  • Liase with other departments as it relates to ensuring exceptional guest experience
  • Address guest complaints and follow up on corrective measures taken
  • To provide information as required to guests relating to facilities and services offered at the resort- promotions, rates, room upgrades and day passes
  • To ensure that all clients are issued with the correct arm band as an indication of them being authorized house guests
  • To ensure that all check in procedure is carried out according to established standards
  • To control and supervise the end of shifts of cashiers at the reception desk
  • To check and follow up on no shows and over bookings while ensuring rooms are assigned in family trips, groups and special requests
  • Conduct evaluations and disciplinary actions as deemed necessary
  • Perform other duties as assigned

COMPETENCIES
  • Good management skills
  • Excellent interpersonal skills
  • Excellent communication skills both verbally and in writing
  • Ability to work in a fast-pace, high energy and demanding work environment
  • Ability to work under pressure
  • Good knowledge of the hotel operations or ability to learn quickly
  • Team player with an ability to motivate team members
  • Dedicated, hard-working, self – motivated and solution oriented
  • Excellent time management skills; ability to prioritize and coordinate details; ability to multi-task and use initiative.
  • Ability to work flexible hours and multitask
  • Practice safety standards at all times
QUALIFICATIONS & EXPERIENCE
  • A Bachelors Degree in Hospitality and Tourism Management
  • Training in management and/ supervisory skills
  • At least two (2) years’ experience as a Front Office Assistant Manager within a large hotel.
BENEFITS
  • Competitive Compensation Package
  • Health & Life Insurance
  • Pension Plan
Persons are encouraged to submit their applications by Sunday, November 26, 2023 to: talent.jamaica@palladiumhotelgroup.com

We thank all applicants for their interest but only shortlisted candidates who meet the requirements will be contacted.




Tuesday, October 10, 2023

Front Desk Agent (Hanover, Jamaica) - The Tryall Club

Classically Jamaican, exclusively private, naturally beautiful is an exclusive Caribbean country club resort spread out over 2,200 acres of natural beauty where rolling hills and valleys tumble down to one and a half miles of private shoreline and beach club. Guests can escape to a private villa where our professionally trained staff indulge their every whim. The Tryall Club, a celebrated golf course, with a state-of-the-art tennis center, and white-sand beach, complete the picture of who exactly we are looking for to represent brand Tryall.

Do you think that you are a best fit?

If yes, we are seeking to fill the following positions, here at the prestigious Tryall Club:

FRONT OF HOUSE AGENT

The “Front of House Department” is one of the first point of contact with members and guests, and handles all stages of a guest’s stay.

Qualifications and Requirements:

The ideal candidate must possess:
  • Minimum of two years’ experience in the hospitality industry.
  • Diploma in Hotel Management or related discipline.
  • Possess a good command of the English Language and the ability to clearly and pleasantly communicate with guests both in person and via telephone.
  • Knowledge of Microsoft Office Suite and Front Office Software.
  • Friendly personality with excellent interpersonal skills.
  • Effective organization and time management skills
  • Two (2) - three (3) years’ experience as a Front Desk or Concierge Agent at a four (4) star or five (5) diamond property.
  • Ability to work flexible hours, including weekends, holidays and evenings.

We are looking for you to join our team and we are so excited to have you on board!

All applicants are required to provide two references and a valid Police Record.

*****************

Candidates who meet the above requirements should submit their applications with résumé no later than October 25, 2023 to:

The Human Resources Director,
The Tryall Club,
P.O. Box 1206,
Montego Bay.






Sunday, September 10, 2023

Front Office Agent (Hanover, Jamaica) - Princess Hotel & Resorts


 About the job Front Office Agent

As a Front Office Agent, you will be the first point of contact for guests visiting our hotel. You will be responsible for providing exceptional customer service, handling guest inquiries and requests, managing reservations, and ensuring a seamless check-in and check-out process. Your role is vital in creating a positive first impression and ensuring guest satisfaction during their stay.

Key Responsibilities:
  • Greet guests warmly upon arrival and assist them with the check-in process.
  • Verify guest information, process payments, and issue room keys.
  • Provide information about the hotel's services, facilities, and policies.
  • Handle check-out procedures, including settling bills and obtaining feedback.
  • Address guest inquiries, requests, and complaints promptly and professionally.
  • Ensure that special requests and preferences are noted and accommodated.
  • Communicate with other hotel departments to fulfill guest needs and requests.
  • Handle cash, credit card transactions, and maintain a secure cash drawer.

Qualifications and Skills:
  • High school diploma or equivalent; additional education or training in hospitality is a plus.
  • Previous experience in a front desk or customer service role is preferred.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in using hotel management software and basic computer applications.
  • Ability to handle stressful situations with composure and professionalism.
  • Flexibility to work shifts, including evenings, weekends, and holidays.





Monday, April 3, 2023

Servers, Room Attendants, Pastry Cooks, etc (St. Mary, Jamaica) - GoldenEye


GoldenEye, located in Oracabessa, St. Mary, a member of the Island Outpost Group, is seeking a suitably qualified individual to fill the positions listed below:

  • Pastry Chef
  • Sous Chef
  • Events Coordinator
  • Spa Receptionist
  • Maintenance Supervisor
  • Maintenance Storekeeper
    The Maintenance Storekeeper will oversee and manage the inventory for the Maintenance Department whilst maintaining accurate records. He/She will perform physical inventory of the Maintenance Storeroom to regularly reconcile records. He/She will provide quality customer service to internal customers and suppliers.
  • General Technicians
  • Restaurant Supervisor 
  • Restaurant Servers
  • Bartenders
  • Range Cooks
  • Pastry Cooks (Level 1)
The Pastry Cook (Level 1) will assist the Pastry Chef to prepare a wide variety of pastries such as cakes, pies, cookies, bread and other pastries, following traditional and modern recipes. He/She will create new and exciting desserts to renew our menus to entice our guests.
  • Butlers
  • Landscapers
  • Room Attendants
  • Housemen
  • Lifeguards






All applicants are required to have a minimum:
  • Tertiary level/vocational qualifications or relevant experience in area of interest 
  • Familiar with industry's best practices
  • Valid police record and relevant license and certifications where necessary
Interested applicants may email application letters accompanied by résumés to: recruitment@islandoutpost.com no later than Monday, April 17, 2023. 

Kindly insert the position of interest in the subject line.

The Company wishes to thank all applicants for their interest, however, only applicants that are shortlisted will be contacted.




Wednesday, March 22, 2023

Agents: Front Desk & Reservations (Kingston, Jamaica) - AC Hotel by Marriott

 AC Hotel Marriott in Kingston invites applicants for the following positions of:

Front Desk Agent

Key Responsibilities include but not limited to:
  • Process all Curators' check-ins by confirming reservations, assigning room and issuing and activating room key
  • Process all Mobile Check-ins and ensure Curators get a response from the Control Panel
  • Always logged in to Email, Control Panel, GXP Platform and ensure Curators receive a response within a timely manner (for example meeting the Mobile Chat 4 minutes response time)
Minimum Required Qualifications and Experience:
  • Undergraduate degree in Hospitality and Tourism Management, General Studies or equivalent from an accredited training institution
  • A minimum of two (2) years experience in a similar position, preferably in a Hospitality environment
  • A good understanding of Opera software would be a plus


Reservations Agent

Key Responsibilities include but not limited to:
    • Ensure efficient resolution of all curators' inquiries for the various Hotel's services and operations
    • Assist with all room reservations
    • Ensure to maximize room revenue for all reservations
    • Ensure all reservations details are updated within the required timeframe
    Minimum Required Qualifications and Experience:
    • Associate degree in Hospitality, Entertainment and Tourism, Business Studies or equivalent from an accredited training institution
    • A minimum of one (1) year experience in a similar capacity or comparative position
    • Experience in Hospitality would be an asset
    Applications accompanied by a resume must be submitted no later than March 27, 2023 to:
    Please include job title in the email subject line.


    Tuesday, March 21, 2023

    Jamaica Pegasus Hotel is now hiring the following... (Kingston, Jamaica)


    The Surrey Hotel Management Limited (Jamaica Pegasus) invites you to apply to join our team!

    Do you have a demonstrable record of:

    • Consistently maintaining outstanding service levels?
    • Handling client interactions with the highest level of hospitality and professionalism?
    • Managing inter-department communication/liaison, to ensure that relevant processes are executed smoothly, from all angles, to ensure maximum client satisfaction?
    • Being an effective team player and communicator?
    If you do, you are half way there to qualify to join our team!!!

    We are seeking to recruit persons for the following:
    • Housekeeping Supervisor
      • Level 2 or 3 Housekeeping Certificate or its equivalent with at least 3-5 years experience in a medium to large size hotel
      • Attention to detail
      • Able to work on own initiative
      • Excellent team player
      • Good work ethics and the ability to maintain a high standard of cleanliness
      • A valid food handler's permit
      • Should be able to work shifts, weekends and public holidays
    • Housekeepers
      • Level 1 Housekeeping Certificate with at least one (1) year experience in a medium to large size hotel
      • Good work ethics and the ability to maintain a high standard of cleanliness
      • A valid food handlers' permit
      • Should be able to work on shifts, weekends and public holidays
    • Human Resource (HR) Assistant
      • Bachelor's degree or its equivalent in Human Resource Management
      • A minimum of three (3) years experience in a similar position
      • Ability to handle confidential material, a high level of ethics, integrity and trustworthiness
      • Should be able to work on shifts, weekends and public holidays
    • Cooks
      • Level 1 or training in culinary arts from a recognized institution
      • At least three (3) working experience as a cook in reputable establishment
      • A valid food handlers permit
      • Be able to work shifts, weekends and public holidays
    • Stewards
      • Be a High School graduate
      • Should have basic general cleaning knowledge and skills
      • A valid food handlers permit
      • Should be able to work shifts, weekends and public holidays
    • Servers
      • Certification in Food & Beverage up to level 3 from a recognised institution
      • Excellent customer service skills
      • A valid food handler's permit
      • Prior experience in the Tourism industry will be a distinct advantage 
      • Should be able to work shifts, weekends and public holidays
    • Accounting Clerks
      • Diploma in Accounting or its equivalent, pursuing ACCA would be an asset
      • Good time management, decision-making and organizational skills
      • Demonstrate the ability to multitask, with great attention to detail
      • High level of confidentiality is required
      • Should be able to work on shifts, weekends and public holidays
    • Cost Control Clerks and Warehouse Clerks
      • Diploma in Accounting or its equivalent
      • Two (2) to three (3) years working knowledge of inventory management and stock taking
      • Analytical skills
      • Training in ADACO
      • A valid food handler's permit
      • Should be able to work shifts, weekends and public holidays
    • Duty Engineers
      • Technical Drawing or HEART Level 3 certification
      • Should be a licensed electrician with at least level 3 certification
      • Must be able to respond to repair requests and perform preventative maintenance on tools and equipment
      • Able to maintain maintenance inventory
      • Able to use testing devices such as Ohmmeters, Voltmeters and Oscilloscopes and power tools
      • Read and follow blueprints/schematics
      • Basic knowledge of refrigeration and air condition system
      • Must be able to follow safety procedure
      • Experience with three (3) phase system
      • Should be able to work shifts, weekends and public holidays
    • Landscapers
      • Level 1 certificate in Landscaping
      • General landscaping duties such as pruning, propagating, grafting, cutting, planting, watering
      • Knowledgeable about greenhouses
      • Should be able to work shifts, weekends and public holidays
    • Lifeguards
      • NRCA Lifeguard License
      • Lifeguard Standard First Aid and CPR Provider Certification
      • At least three (3) years of swimming experience
      • Should be able to work shifts, weekends and public holidays
    • Operations Manager
      • Must be fluent in areas such as safety rules, operating and maintenance instruction and procedure manuals
      • Must be able to write routine report, correspondence and business letter 
      • Be able to effectively speak to all stakeholders including executive management team, employee and vendors
      • Experience in the Food & Beverage industry, as well as in Rooms Divisions would be an asset
      • A Bachelor's degree in Hospitality and Tourism Management or its equivalent would be an asset
      • Should be able to work shifts, weekends and public holidays
    Are you interested in joining our dynamic team?

    Applications along with resumes should be submitted no later than March 25, 2023 to: 


    Please note that only short-listed candidates will be contacted.




    Monday, January 3, 2022

    Front Desk, etc (Kingston, Jamaica) - Strawberry Hill

    Strawberry Hill, located in Irish Town, St. Andrew, a member of the Island Outpost Group, is seeking suitably qualified individuals to fill the positions of:

    Front Desk Agents


    Our Front Desk Agents serve as one of our guests first point of contact and manage all aspects of their on-property experience. Their responsibilities include registering guests, assisting with providing information about rooms and amenities, and being the point person in creating a pleasant and memorable stay for our guests.

    Housekeeper and Houseman 

    The Housekeeper and Houseman will report to the Executive Housekeeper and will be responsible for the cleaning of guests' rooms and public areas.

    Stewards

    Stewards are responsible for the cleanliness of the kitchens, equipment and utensils as well as proper Food and Beverage waste disposal.

    Interested applicants may email applications accompanied by resume to: hr@islandoutpost.com no later than Wednesday, January 12, 2022. 

    Kindly insert position of interest in the subject line.

    The Company wishes to thank all applicants for their interest, however, only applicants who are shortlisted will be contacted.



    Tuesday, December 14, 2021

    Receptionist (Kingston, Jamaica)


     Minimum Requirements:

    • At least three (3) years relevant working experience
    • Excellent communication and interpersonal skills
    • Proficient in computer literacy
    • Exceptional multitasking capabilities
    Interested candidates may send a letter of application along with resume by email to: companyreceptionist@gmail.com no later than Friday, December 24, 2021.

    We thank all applicants who apply however, only shortlisted candidates will be contacted. 




    Friday, October 29, 2021

    Receptionist, etc (Kingston, Jamaica) - Crichton Insurance Agency


    Crichton Insurance Agency has a vacancies for:

    • Receptionist
    • Administrative Assistant
    Receptionist

    Requirements:
    • Knowledge of Microsoft Word and letter writing
    • Be able to interact with clients in a professional manner and work under pressure
    • Good working knowledge of social media
    • Must be proficient in Microsoft Excel and preparing Excel based reports
    • Must be able to monitor our bearer activities daily
    Qualifications:
    • Minimum Associates degree qualification or three (3) CAPE subjects
    • Minimum two (2) years experience in this or a similar field
    Emoluments: $720,000 per annum, uniform, health and life insurance

    Administrative Assistant
    (Kingston)

    Description:
    Applicant will support the Director in his daily activities.

    Qualifications:
    • Must have completed ACCA level 1 or have an Associates degree in Accounting
    • Peachtree knowledge is required
    • Minimum of two (2) years accounting experience in an accounting position
    Emoluments include salary: 1.2 million per annum, plus medical, life insurance and uniform.

    Kindly forward your CV and cover letter to: 

    Deadline: November 6, 2021.

    Thursday, September 30, 2021

    Office Assistant (Tortola, British Virgin Islands)

     


    Hire BVI is now recruiting an Office Assistant on behalf of a Confidential Client. See details below:

    Note: We are recruiting on behalf of our client, an insurance company. At this time, we are unable to disclose the employer’s details including name. Interested candidates are encouraged to apply and selected candidates would be informed of employer’s details.

    Close Date: October 14, 2021

    Receptionist Duties

    The OA will be required to :

    1. Answer the telephone promptly and forward the call to the respective person(s). (Always brief the individual on the nature of the call before sending the call through.
    2. Answering the telephone is your responsibility, always alert someone when you will be away from your desk.
    3. Always meet and greet customers with a warm and welcoming greeting and a smile (smile in your voice when on the telephone)
    4. Always be willing to help a client or have someone help them.
    5. Always follow up with the person you ask to help to ensure the service was rendered.
    6. Strive to learn something new about customer service every week.

    Renewals

    The OA will be required to:

    1. Contact (call, email, text etc) clients for renewals and premium related issues: Clients must be called at least twice if necessary to make payments (before and after due date)
    2. Motivate and help clients to re-instate policies if necessary.
    3. Maintain (edit) client’s database record
    4. Update the status field for lapsed/cancelled/surrendered policies.
    5. Update clients’ records when payments are made.
    6. Print receipt, coversheet and all other related documents pertaining to the transaction for filing and mailing to the Insurer.

    Filing & Mail Duties

    The OA will be required to:            

    1.  File transactional and compliance related documentations as instructed.
    2. Update mail registers, and conduct all mailing related transactions
    3. Handles general deliveries and pick-ups for the office

    General                                                                                                                          The OA will be required to:

    • Deal with all non-claim queries and other issues upon demand (eg. when others are busy). If you are not able to handle the matter direct it to a more senior staff member.
    • Any other duties that may be assigned by the Supervisor or CEO from time to time

    Sales Opportunities

    The OA will be required to:

    1. Identify and communicate any sales opportunity information to the Supervisor or CEO that you may come across in everyday job functions.

    To apply email your resume to info@hirebvi.com.




    Tuesday, June 8, 2021

    Front Desk Agents, etc (St. Andrew, Jamaica) - Strawberry Hill



    Strawberry Hill, located in Irish Town, St. Andrew a member of the Island Outpost Group, is seeking suitably qualified individuals to fill the positions below:

    From Desk Agents

    Our Front Desk Agents serve as one of our guests first point of contact and manage all aspects of their on-property experience. 

    Their responsibilities include:

    • Registering guests
    • Assisting with providing information about rooms and amenities
    • Being the point person in creating a pleasant memorable stay for our guests

    Head Chef

    The main focus and purpose of the Head Chef is to ensure the consistent preparation of innovative and creative cuisine of the highest quality, presentation and flavor for the Restaurant and other food facilities, resulting in outstanding guest satisfaction.

    Additionally, the Head Chef will have oversight for:
    • The smooth running of the kitchen
    • Managing areas of profit, stock, wastage control, hygiene practices and training of the kitchen team

    Front of Office Manager


    The Front of Office Manager will have the responsibility of managing the day-to-day operations of the Front-of-House areas, that is, Front Office, Events, Housekeeping and Spa, while delivering an excellent guest service experience. 

    The incumbent will have direct responsibility to:
    • Forecast
    • Plan and manage all front of house activities
    • Manage staff and monitor finance
    The goal is to maximize customer satisfactory and employee engagement

    Housekeeper and Houseman


    The housekeeper And houseman will report to the Executive Housekeeper and will be responsible for the cleaning of guest rooms and public areas.


    Interested persons may email application accompanied by résumés to: hradmin@strawberryhillhotel.com no later than Monday, June 21, 2021.

    Kindly insert position of interest in the subject line.

    The Company wishes to thank all applicants for their interest; however, only applicants who are shortlisted will be contacted.







    Monday, November 16, 2020

    Front Desk Clerk (Portmore, Jamaica)


     A Front Desk Clerk is needed to work the night shift in a medical/surgical facility in Portmore. 

    • Applicant must live in Portmore
    • Must know Microsoft Excel to use the computer and will be tested in that area

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