Answer calls in a professional and timely manner and route to appropriate departments or take and deliver messages. Arrange transfers for employees and visitors.
The worldwide representative for Sandals and Beaches Resorts is seeking highly motivated individuals with experience working in a fast-paced, customer service environment to fill the post of:
FRONT DESK ASSOCIATE
The ideal candidate will be primarily accountable for handling the main switchboard for the Call Center, welcoming visitors and maintaining the lobby area in a clean and orderly manner. He /she will also assist the Human Resources and Administrative team with light clerical duties.
Applicants MUST possess the following minimum requirements:
- High School diploma or equivalent plus a minimum of 5 O’ Level subjects, including English Language and Mathematics.
- Proficiency in Microsoft Suite; including Outlook, Word, Power Point and Excel.
- Previous customer service and or tourism experience sector would be an asset.
- Must be self-motivated and self-disciplined.
- Ability to handle multiple tasks and handle stressful situations.
- Maintains a polish and professional appearance.
- Must be an excellent oral and written communicator.
- Pays attention to detail.
- Possess strong time management and interpersonal skills
- Flexibility and willingness to adapt to changing environment.
- Sensitivity to working with confidential material.
- Strong interpersonal skills and the ability to work well as part of a team.
- Flexible to work any day of the week, a shift system, public holidays and weekends.
Unique Vacations Limited in Montego Bay, Jamaica, please email: hr-mbj@uvltd.com
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