Airdesk Agent (St. Mary, Jamaica) - Sandals Resorts International

 

 Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information

The Caribbean’s leading Luxury-Included® chain offers an exciting opportunity for enthusiastic persons to join our team. Come share with us an exciting Caribbean journey as:

AIRDESK AGENT - ST MARY

The successful applicant will be responsible for meeting and greeting guests upon arrival at the Sandals Airport Desk. He or she will also be in charge of coordinating guest transfers and completing all hotel pre-check-in procedures.

Specific Requirements/Duties of the Position Include:

• Being the first point of contact for all arriving Sandals guests to the Airdesk
• Ensuring the accurate tagging of all arriving guest luggage and preparation for transfer
• Liaising with dispatching agents to coordinate timely transfer for departing guest
• Resolving guest complaints
• Ensuring that the Airport Desk is kept at established standards and ready for guest arrivals
• Providing guests with information relevant to their booking on the island.

Qualifications and Experience:

• A high school diploma or qualification/certification in any other related discipline.
• Minimum three years’ work experience in a similar or comparative position.
• Team Jamaica certified
• Computer literate with computer applications and software, i.e., Windows/Excel/Access/Outlook.

If successful, a clean police record will be required. Interested persons should submit their applications by February 27, 2025.

The Corporate Recruiter
Sandals Resorts International
Email: recruitsri@grp.sandals.com


NB: We thank all applicants for their interest, but only shortlisted candidates will be contacted.