Job Fair in Kingston, Jamaica: Sutherland Global Services

Job fair in Kingston by Sutherland Global Services on October 22, 2018.

Please join us on Monday, October 22, 2018 from 9:00 am to 2:00 pm at the Knutsford Court Hotel, Blue Mountain Suite, 16 Chelsea Avenue, Kingston 5.

Requirements:

• Must be 18 years or older and have a valid government issued ID, NIS and TRN.
• Must have a minimum of four (4) CXC subjects inclusive of English Language
• Strong written and verbal communication skills
• Prior customer service experience is an advantage
• Flexibility to work any shift given up to 40 hours per week, including weekends and public holidays

Interested applicants should kindly complete your application prior to attending job fair at: bit.ly/sutherland-kingston

You must possess a valid Jamaican photo ID (passport, driver's license, National ID), TRN, NIS, passport sized photo, proof of qualifications and a hardcopy of your resume.




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Customer Service Associate - Chat and Email (Kingston, Jamaica) - Sutherland Global Services

Job ID / Title: Customer Service Associate - Chat and Email
Job Category: Customer Service Internet
City: Kingston
State: Kingston
Work Location: South Camp Road

Job Description

Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

At Sutherland you will get:

• Skills for life: how to solve problems, how to adapt to change, and how to tough it out in the face of adversity
• The chance to work with people who will become your second family
• A workplace that’s never boring
• The opportunity to make someone’s day, every day
• Rewards and recognition as you blaze your own trail and ignite your career
• Customer Consultant in this role get to:
• Answering inbound calls to provide exceptional customer service to consumers
• Respond to inquiries about products and services, processing payments, or performing general account maintenance
• Up-selling customers to new products or services may be encouraged

Qualifications
Our most successful candidates will have:

• High school diploma or GED
• Demonstrated ability to perform at a high level, to support our high volume of inbound calls
• Excellent verbal and written communication skills; proficient reading skills required
• Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
• Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
• Prior customer service experience preferred

CLICK TO APPLY ONLINE