Airdesk Desk Host (Montego Bay, Jamaica) - Sandals Resorts International

Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information

The Caribbean’s leading Luxury-Included ® chain offers an exciting opportunity for enthusiastic persons to join our team. Come share with us an exciting Caribbean journey as:

AIRDESK DESK HOST - MONTEGO BAY

The successful applicant will be responsible for meeting and greeting guests upon arrival to the Sandals Airport Desk . He or she will also be in charge of coordinating guest transfer and completing all hotel pre-check-in procedures.

Specific Requirements/Duties of the Position Include:

• Being the first point of contact for all arriving Sandals guests to the Airdesk
• Ensuring the accurate tagging of all arriving guest luggage and preparation for transfer
• Liaising with dispatching agents to coordinate timely transfer for departing guest
• Resolving guest complaints
• Ensuring that the Airport Desk is kept at established standards and ready for guest arrivals
• Providing guests with information relevant to their booking on the island.

Qualifications and Experience:

• A high school diploma or qualification/certification in any other related discipline.
• Minimum three years’ work experience in a similar or comparative position.
• Team Jamaica certified
• Computer literate with computer application and software i.e. Windows/Excel/Access/Outlook.

If successful a clean Police Record will be required. Interested persons should submit their applications by March 11, 2024 with curriculum vitae via email to:

The Corporate Recruiter
Sandals Resorts International
Email: recruitsri@grp.sandals.com

NB: Please enter “Airport Desk Host” in the subject field in the email for consideration. We thank all applicants for their interest but only shortlisted candidates will be contacted.