Employee Relations Specialist (Montego Bay, Jamaica) - Iberostar Rose Hall Beach & Spa Resort

 This role is responsible for fostering harmonious relations between the management and employees within the organization. It will support the Strategic Human Resource Functions of the department he/she will provide HR and IR service.

Employee Relations Specialist

Qualification:

• Bachelor’s degree in Industrial Relations, Human Resource Management, or a related field.
• Minimum of 3-5 years of experience in employee relations, industrial relations or a related HR role, preferably in the hospitality sector
• Proven experience in conflict resolution, negotiation and grievance handling.
• Proficiency in the use of Google Suites

Requirements/ Job Specification:

• Managing all employee grievances promptly and effectively, ensuring that they are resolved in a timely, fair and just manner.
• Managing the entire disciplinary process, ensuring compliance with Jamaica’s labour laws.
• Act as a trusted advisor to both employees and management, balancing the interests of all parties while maintaining the organization’s values and objectives.
• Ensuring the company’s practices comply with Jamaica’s labour laws and regulations.
• Provide guidance and advice to the Senior Management team on all employee related issues and practices.
• Leading the development and implementation of industrial relations policies, procedures, and practices that comply with Jamaica labour laws and organizational goals.
• Educate employees and other stakeholders on HR policies and procedures through workshop or other means, to bolster knowledge and adherence to the same.
• Advising management on appropriate disciplinary actions to ensure that they are conducted in accordance with legal and organizational standards.
• Assisting with programs to improve employee engagement, satisfaction, and morale.
• Identifying and recommending improvements to industrial relations processes and practices to enhance overall employee relations.
• Liaise with external agencies, including Ministry of Labour and legal advisors, as necessary to address industrial relations issues.
• Preparing and presenting regular reports on industrial relations activities, issues, and resolutions to the HR Director.
• Maintaining accurate records of all industrial relations matters, including grievances, disputes, negotiations, and disciplinary actions.
• Facilitating effective communication between management and employees, ensuring that employees are informed and their voices are heard.
• Any other duties, responsibilities and/ or activities may change, or new ones may be assigned at any time with or without notice.

NB: All candidates interested in applying must inform their Head of Department.

Please submit applications along with resume to:
Human Resources Director
Iberostar Rose Hall Beach & Spa Resort
Little River P.O.
St. James
Email resumes: careers.rhh.jm@iberostar.com

Deadline for submission: Friday, July 18, 2025. Please note only short-listed candidates will be contacted.