SUMMARY
The incumbent for this position has the responsibility to ensure all assets of the villa are protected and cared for. Following through on proper supervision of the team to ensure policies and rules are adhered to. Supports and integrates the link between Homeowners, Villa staff and the Club. Very attentive to detail with the goal of ensuring high levels guest service and satisfaction. Demonstrates adaptability and flexibility.
REQUIREMENTS/QUALIFICATIONS
- B.Sc. in hospitality management or related field (Special emphasis on Housekeeping) or NCTVET Certification in Housekeeping or Hospitality Management
- Have a minimum of five (5) years’ experience as Housekeeping Supervisor with Working experience in the Hospitality industry
- Excellent interpersonal, customer service and Supervisory skills
- Have excellent communication skills in oral and written forms
- Is dedicated to maintaining impeccable levels of service
- Ability to work in a team environment
- Excellent organization and time management skills
- Be highly competent in MS Office Suite
- Ability to manage and lead a team
- Have positive work ethics and attitude
DUTIES & REQUIREMENTS
- Conduct routine inspections of villas in their zones and follow up with reports
- Follow through on guests/homeowner requests at the villa/s
- Handle staff and process
- Assist in coordinating training for staff
- Ensure Villa Certifications
- Provide monthly feedback to Superior
- Attend to welcome and farewell visits to guests
ALL candidates should be able to be interviewed using one of the following mediums (Zoom or WhatsApp Video Call)
Candidates who meet the above requirements should submit their applications with resumes no later than November 28, 2023 to:
The Human Resources Director
Human Resource Department