Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information
The Caribbean’s leading Luxury-Included ® chain offers an exciting opportunity for enthusiastic persons to join our team. Come share with us an exciting Caribbean journey as:The successful applicant will be responsible for meeting and greeting guests upon arrival to the Sandals Airport Desk . He or she will also be in charge of coordinating guest transfer and completing all hotel pre-check-in procedures.
Specific Requirements/Duties of the Position Include:
- Being the first point of contact for all arriving Sandals guests to the Airdesk
- Ensuring the accurate tagging of all arriving guest luggage and preparation for transfer
- Liaising with dispatching agents to coordinate timely transfer for departing guest
- Resolving guest complaints
- Ensuring that the Airport Desk is kept at established standards and ready for guest arrivals
- Providing guests with information relevant to their booking on the island.
- A high school diploma or qualification/certification in any other related discipline.
- Minimum three years’ work experience in a similar or comparative position.
- Team Jamaica certified
- Computer literate with computer application and software i.e. Windows/Excel/Access/Outlook.
The Corporate Recruiter
Sandals Resorts International
Email: recruitsri@grp.sandals.com