A fast paced leisure wear company is seeking a keen and mature individual to join our dynamic team as a Customer Service Representative. The selected candidate will be responsible for receiving and processing routine customer orders, respond to inquiries and/or complaints and maintaining ongoing relationships with customers.
Job Summary
The scope of duties include but are not limited to:
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Job Summary
The scope of duties include but are not limited to:
- Answers all incoming queries regarding quotes, pricing and product availability
- Records, enters and processes customer orders
- Tracks customer orders and communicates any challenges and changes with the customer and production team
Key Competencies:
- Customer-centric
- Excellent communicator both verbally and written
- Excellent presenter
- Strong sales and negotiating skills
- Team oriented and enjoys collaborating with persons internal and external to the organisation
- Action and goal oriented
Qualifications and Experience:
- Tertiary/professional qualifications in the areas of Business Administration, Management Studies or a related field
If you fit the profile above, please submit applications no later than Friday, December 14, 2018 to applications@sunislandjamaica.com or by fax: (876) 929-2341.
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