Summer Internship - Tourism Enhancement Fund (Jamaica - Islandwide)

 Make your summer count!

TEF Summer Internship Programme (SIP)

In recognizing the importance of work experience, the Tourism Enhancement Fund (TEF) created the Summer Internship Programme (SIP) in April 2007 to provide young people with opportunities to gain experiences in a variety of sectors. The TEF partners with organizations in all fourteen parishes, ensuring that the benefits of the programme spans the entire island. This 6-week programme provides our interns with a safe environment for professional and personal development.

Starting this year, the SIP will be run under the Jamaica Centre of Tourism Innovation (JCTI). All interns will have the opportunity to receive Certified Guest Service Professional designation from the American Hotel and Lodging Educational Institute (AHLEI).

In the 2019 programme, the TEF was proud to partner with the Child Development Agency (CDA) by placing 30 wards of the state with corporate Jamaica, giving them valuable work experience.

The SIP has expanded significantly over the years from 60 partners in 2014 to 90 partners in 2019. The number of interns participating in the SIP also increased from 439 interns in 2014 to 646 interns in 2019.

The SIP closes with an awards ceremony where the top performers, based on evaluation and certification grade, are given prizes. The interns are invited to celebrate their achievements… and the TEF staff.

SIP Partners include:

• Tourism Partners
• Government Agencies
• Financial Institutions
• Medical Institutions
• Schools and Churches
• Others (Pharmacies, Hardware stores, etc.)

How to become an intern

The application process for the TEF SIP is solely web-based. Candidates MUST meet the following criteria:

• Candidates must be enrolled in high school or tertiary institutions.
• Candidates must be between the ages of 17 and 25 and must have valid identification (i.e. National ID, Passport, Driver’s License or School ID).
• Each applicant must have a Taxpayer Registration Number (TRN) and those 18 years and older are required to have the National Insurance Scheme (NIS) card.
• Applicants must provide the name and contact information for two referees. One reference should be from the institution they currently attend. The other reference may come from a Medical Doctor, Attorney-at-law, Justice of the Peace or a Minister of Religion.

Our summer internship programme connects students with potential employers, provides them with valuable experience and pays! Visit the #JCTI website to learn more.

SUBMIT APPLICATION

#GetCertified #TEF #JCTI #BuildingHope #BuildingJamaica

JOB EXPO | Couples Resorts Jamaica (St. Ann, Jamaica)

 

You are invited to our JOB EXPO! 

Time: Thursday, March 21, 2024 from 9:00 AM - 3:00 PM

Venue: St. Matthew's Anglican Church Hall, Moneague, St. Ann

Available Jobs:

• Storekeeper
• Maintenance Administrative Assistant
• Guest Service Agent (with experience in sales)
• Stewards
• Lifeguard
• Boat Captain
• Scuba Instructor
• Accounting Clerk
• Gift Shop Sales Agent
• Photographer
• Entertainment (male)
• Cooks
• Waiters & Waitresses
• Bartender
• Trainee clerical position

Required documents:

• Application Letter and Resume
• Two (2) passport sized pictures
• Valid Food handler's permit (for F&B positions)
• TRN, NIS, ID
  Qualifications 
• Lifeguard license (for Watersports positions)

Assistant Chief Steward (Hanover, Jamaica) - Grand Palladium Hotels & Resorts

The primary goal of the Assistant Chief Steward is to provide sanitation management/services as well as set up and break down of all events (tables, chairs) while adhering to company policies and complying with budget restraints. The Assistant Chief Steward assists the Chief Steward in promoting company mission, culture and philosophy. He/she will support the Chief Steward in the leadership of the team and ensuring that all standards are maintained.

Summary of Duties & Responsibilities:

• Implement, maintain and monitor department standard operating procedures and develop as needed.
• Ensure the efficiency of the team by providing supervision to the team- scheduling employees for work, conducting evaluations, provide coaching and recommend disciplinary actions.
• Oversee timely set-up, break-down and maintenance of the equipment.
• Responsible for the organization, cleaning, sanitation standards and consistent maintenance of all front of the house (FOH) areas, including bars, restaurants and storerooms.
• Responsible for managing all FOH equipment maintenance and repairs.
• Maintenance, cleanliness, sanitation and upkeep of all FOH storage areas.
• Compiles and maintains records of quantity, type and value of circulating inventory in establishment.
• Verifies clerical computations against physical count of inventories and adjusts errors in computation or count or investigates and reports reasons for discrepancies.
• Investigate any reasons for discarded/ unusable items.
• Attend and participate in all scheduled meetings and training sessions.
• Be familiar with and follow all company emergency and safety procedures.

COMPETENCIES

• Good management skills
• Excellent interpersonal skills
• Excellent communication skills both verbally and in writing
• Ability to work in a fast- pace, high energy and demanding work environment
• Ability to work under pressure
• Good knowledge of the hotel operations or ability to learn quickly
• Team player with an ability to motivate team members
• Dedicated, hard-working, self – motivated and solution oriented
• Excellent time management skills; ability to prioritize and coordinate details; ability to multi-task and use initiative.
• Ability to work flexible hours and multitask
• Practice safety standards at all times

QUALIFICATIONS & EXPERIENCE

• Associate Degree in Food & Beverage Management
• At least 3-4 years’ experience at the management level within a 5-star hotel in related field
• Knowledge of excel and word
• Experience managing a team of over 50 persons
• Valid Food Handlers permit

BENEFITS

• Competitive Compensation Package
• Health & Life Insurance
• Pension Plan
• Uniform & Meals
• Staff Transportation
• Accommodation (Conditions Apply)
• Training and Development
• Numerous growth and promotion opportunities

Persons are encouraged to submit their applications by Sunday, March 17, 2024 to: talent.jamaica@palladiumhotelgroup.com

We thank all applicants for their interest but only shortlisted candidates who meet the stated requirements will be contacted.

Airdesk Desk Host (Montego Bay, Jamaica) - Sandals Resorts International

Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information

The Caribbean’s leading Luxury-Included ® chain offers an exciting opportunity for enthusiastic persons to join our team. Come share with us an exciting Caribbean journey as:

AIRDESK DESK HOST - MONTEGO BAY

The successful applicant will be responsible for meeting and greeting guests upon arrival to the Sandals Airport Desk . He or she will also be in charge of coordinating guest transfer and completing all hotel pre-check-in procedures.

Specific Requirements/Duties of the Position Include:

• Being the first point of contact for all arriving Sandals guests to the Airdesk
• Ensuring the accurate tagging of all arriving guest luggage and preparation for transfer
• Liaising with dispatching agents to coordinate timely transfer for departing guest
• Resolving guest complaints
• Ensuring that the Airport Desk is kept at established standards and ready for guest arrivals
• Providing guests with information relevant to their booking on the island.

Qualifications and Experience:

• A high school diploma or qualification/certification in any other related discipline.
• Minimum three years’ work experience in a similar or comparative position.
• Team Jamaica certified
• Computer literate with computer application and software i.e. Windows/Excel/Access/Outlook.

If successful a clean Police Record will be required. Interested persons should submit their applications by March 11, 2024 with curriculum vitae via email to:

The Corporate Recruiter
Sandals Resorts International
Email: recruitsri@grp.sandals.com

NB: Please enter “Airport Desk Host” in the subject field in the email for consideration. We thank all applicants for their interest but only shortlisted candidates will be contacted.

Sandals Negril Job Fair! (Negril, Westmoreland, Jamaica) - Sandals Resorts International

Negril, Westmoreland, Jamaica

We Are Hiring! Sandals Negril, Jamaica

“Dream Big with Us

Opportunity, training, education, and the potential to turn dreams into a better life, that is the story of Sandals Resorts International and it can be yours too.

Join us in our mission to create Caribbean moments and memories that inspire people, their families, and our global community to dream bigger and live more prosperous, sustainable, and fulfilling lives.”

Vacancies

• Boat Captain
• Operations Manager
• Hotel Manager
• Tennis Pro
• Sous Chef
• Assistant Executive Housekeeper
• Linen Room Controller
• Weddings Manager
• Wedding Coordinator
• Regional Public Relations Coordinator
• Photographers
• Entertainment Coordinators
• Cooks
• Room Attendants
• Housemen
• Bar Porters
• Cocktail Waitress
• Stewards
• Room Technicians
• Plumbers
• Painters
• Landscapers
• Servers

BENEFITS INCLUDE:

• HEALTH AND LIFE INSURANCE
• EDUCATION AND TRAINING
• PENSION
• STAFF TRANSPORTATION
• COMPETITIVE SALARY PACKAGES
• ENDLESS OPPORTUNITIES FOR GROWTH AND DEVELOPMENT

Friday, March 15, 2024, 8:00 AM - 3:00 PM

Sandals Negril

Applicants must present their resumes, ID's , NIS and TRN

If successful, a clean police record will be required. In addition, candidates must be able to work nights, public holidays and weekends. We thank all applicants for their interest, however only short-listed candidates will be contacted.

RIU Hotels & Resorts now hiring the following... (Montego Bay & Falmouth - Jamaica)

We are hiring in our resorts in Montego Bay and Falmouth.

Vacancies:

• Front Desk:
• Receptionists
• Night Auditors
• Housekeeping:
• Housekeepers
• Housemen
• Maintenance:
• Room Technicians
• Carpenters
• Tilers 
• Plumbers
• AC Technicians
• Grounds:
• Groundsman
• Beach & Pool:
• Lifeguards
• Kitchen:
• Cooks
• Assistant Cooks
• Stewards
• Bar:
• Bartenders
• Servers
• Restaurant:
• Waiters/Waitresses 
• Servers
• Dishwashers

Job Requirements:

• Carpenters (with experience)
• Room Technicians (with experience)

Benefits:

• Excellent salary and benefits
• Job stability and professional growth

Send your application letter and CV by the 13th of March 2024 to: hhrr.mbj@riu.com

Tour Guide (Montego Bay, Jamaica) - The Tryall Club

Classically Jamaican, exclusively private, naturally beautiful is an exclusive Caribbean country club resort spread out over 2,200 acres of natural beauty where rolling hills and valleys tumble down to one and a half miles of private shoreline and beach club. Guests can escape to a private villa where our professionally trained staff indulge their every whim. The Tryall Club, a celebrated golf course, with a state-of-the-art tennis center, and white-sand beach, complete the picture of who exactly we are looking for to represent brand Tryall.

Do you think that you are a best fit?

If yes, we are seeking to fill the following positions, here at the prestigious Tryall Club:

Tour Guide

We are seeking a passionate and knowledgeable Tour Guide to join our team and provide exceptional experiences for our guests by showcasing the beauty and diversity of our local environment and heritage. As a Tour Guide, you will lead guided forest and river tours, offer heritage tours providing historical and cultural insights, conduct engaging bird watching excursions, and educate guests about the local flora, fauna, and historical significance of the property.

QUALIFICATIONS/ REQUIREMENTS:

• High/Secondary School Graduate.
• Specialized training in tour guide and OSHA certification are preferred.
• Must have excellent oral and written communication, interpersonal and organizational skills and demonstrate initiative.
• Demonstrated experience in mentoring environmental projects and working with innovative technologies and strategies preferred.
• Excellent Customer Service skills
• Proficient in using Microsoft Suite
• Previous experience as a tour guide or in a related field preferred.
• Strong communication skills, with the ability to engage and interact with guests of all ages and backgrounds.
• Deep knowledge of the local area, including its history, culture, wildlife, and natural features.
• Passion for environmental conservation and sustainability.
• First aid certification or willingness to obtain certification.
• Ability to work flexible hours, including weekends and public holidays, to accommodate guest schedules.
• Physical fitness and stamina to lead outdoor tours in various weather conditions and terrain.
• Ability to lift 50 lbs.

We offer an excellent remuneration package!

We are looking for you to join our team and we are so excited to have you on board!

All applicants are required to provide: Valid Food Handlers Permit, two references and a valid Police Record.

*****************

Candidates who meet the above requirements should submit their applications with Résumé no later than March 25, 2024 to:

The Human Resources Director,
The Tryall Club,

P.O. Box 1206,
Montego Bay.

Email: jobs@tryallclub.com

Social Media Manager (Montego Bay, Jamaica) - Secrets/Breathless Resorts & Spa

This role is responsible for managing the resort's presence across various social media platforms including Facebook, Instagram, and Twitter (X).

JOB OVERVIEW:

This dynamic and creative professional is responsible for managing the resort's presence across various social media platforms including Facebook, Instagram, and Twitter. The social media manager role is pivotal in capturing and sharing the essence of our resort through regular phone photography, fostering online relationships with key audiences and influencers, and ensuring our digital footprint reflects our brand's voice and vision. Provide online technical customer assistance and support, responding to emails, in an efficient manner with high quality. The individual needs to be detail oriented, process driven and can thrive within a team environment.

QUALIFICATIONS:

Essential:

• College graduate.
• Previous supervisory experience.
• Ability to clearly communicate with guests/visitors and hotel personnel in English.
• Ability to communicate proficiently via verbal and written correspondence.
• Ability to compute basic mathematical calculations.
• Knowledge in the use of all office equipment, computer and manual systems.
• Proven experience in social media management, digital marketing, or a related field.
• Excellent communication and writing skills, with the ability to craft engaging content.
• Creative and strategic thinker with the ability to multitask and manage time efficiently.
• Team player with a positive attitude and strong problem-solving skills.

Desirable:

• Some college preferred.
• Familiarity with preparing statistical reports.
• Demonstrate ability to form positive relationships with guests.
• Previous training in guest relations.
• Previous experience in luxury hotel preferred.
• Certified notary public.

SKILLS:

Essentials:

• Ability to type 60 wpm accurately.
• Ability to ascertain callers’ needs and comply with such to ensure caller’s satisfaction.
• Ability to think clearly and remain calm in volatile situations.
• Detail oriented, well organized with excellent follow-up skills.
• Ability to maintain confidentiality of guest’s information and hotel data.
• Ability to work with minimal supervision.
• Ability to remain in a stationary position for extended periods of time with limited movement.
• Ability to interact cohesively with other departments.

ESSENTIAL JOB FUNCTIONS:

• Provide online technical customer assistance and support to customers of Secrets Resorts & Spa by responding to emails in an efficient manner with high quality.
• Respond to high volume ‘routine’ emails utilizing established tools and processes to attain maximum level of productivity.
• Identify guest reservations needs by asking open-ended questions to obtain all necessary information.
• Use sales techniques when assisting guests in making reservations, including personalizing calls, obtaining complete guest needs, suggesting alternate dates or directing guests to sister properties on sold out days
• Answer guest questions about property facilities/services (e.g. hours of operation, room availability, restricted dates rates and room types, packages, promotions, entertainment, restaurants, special events).
• Verify all information with customers to ensure accuracy.
• Process all reservation requests, changes and cancellations received by email.
• Input and access data in reservations system by entering correct information in proper fields including any member rewards number and asking for travel agency identification numbers (i.e., flags, comments, guest messages.
• Respond to all social media queries within 24 hours.
• Actively cultivate and grow online relationships by engaging with followers, responding to queries in a timely manner, and developing strategies to increase follower base.
• Assist with website maintenance, update marketing collateral as needed, and support the development of media itineraries to ensure a cohesive and attractive online presence.
• Stay updated on current trends in social media, photography, and digital marketing to keep our content fresh and engaging.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests’ service needs, assist individuals with disabilities, thank guest with genuine appreciation.
• Speak with others using clear professional language.
• Prepare and review written documents accurately and completely, answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others, support team to reach common goals, listen and respond appropriately to the concerns of other employees.
• Comply with quality assurance expectations and standards.
• Read and visually verify information in a variety of formats.
• Enter and locate work-related information using computers and/or point of sale systems.
• Move, lift, carry, push, pull and place objects weighing less than or equal to ten (10) pounds without assistance.
• Coordinate travel arrangements, hotel reservations and car rentals for the General Manager’s business travel needs and expense reports.
• Perform other reasonable job duties as requested.

NOTE:
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Email applications and resumes to: jobs.sesmb@secretsresorts.com

Pharmacist-In-Charge (Nassau, New Providence, The Bahamas) - Comprehensive Pharmacy

The Pharmacist-In-Charge is the Supervisor on duty and the person responsible for all pharmaceutical activities occurring on the shift. This includes ensuring that all dispensing activities comply with the company’s standard operating procedures, the Bahamas Pharmacy Council, and the Bahamas Pharmacy Act.

To be successful in this role the incumbent must be the consummate Pharmacist, willing to lead by example, demonstrating the virtues of a good Pharmacist. These include accuracy, accountability, dependability, integrity, professionalism, the ability to keep good records, being very organized, possessing excellent communication skills, and an innate desire to help others in all pharmacy-related matters. Must be a leader with the ability to be flexible based on pharmacy operating hours.

Key Responsibilities:

• Ensure that prescriptions are accurately processed, prepared, labeled, and dispense medication.
• Manage the shift ensuring that it is adequately staffed, and making adjustments as required. Conduct performance reviews as required. Open and or close the pharmacy as required.
• Assist as required with cashing. Verify transaction totals and float at the end of the shift.
• Be an advocate for the customer. Provide individualized patient/provider consultation. Ensure patient interactions are properly documented.
• Review and maintain inventory records.
• Liaise with healthcare professionals on pharmacy matters. Be a resource to the community by educating and advising on relevant healthcare concerns.
• Ensure that all pharmacy operational procedures and health and safety protocols are adhered to.
• When necessary, create SOPs for approval and train employees.
• Comply with the laws as regulated by The Pharmacy Act and the Bahamas Pharmacy Council.
• Stay current with pharmacological knowledge.

Core Competencies:

• Pharmaceutical Knowledge;
• Attention to detail
• Organized;
• Supervisory Skills;
• Pharmacy Operational Knowledge
  

Qualifications & Education:

• Bachelor’s Degree in Pharmacy
• Five (5) plus years of relevant experience with at least two (2) years in a supervisory capacity.
• Bahamas Pharmacy Council Membership/Registration is a must.
• Age range: 35 to 45 years old

Remuneration: BSD $45,000.00 per year

How to apply:

Please fill out the application via this link: https://smrtr.io/fY2mX 

Deadline for applications is March 15, 2024.

Hospitality Jobs at The Tryall Club (Montego Bay, Jamaica)

 

The expansion of our luxury services has allowed us the opportunity of hiring dedicated, experienced professionals in the following positions:

• Waiters
• Waitresses
• Laundress
• Hostess
• Range Cook
• Butlers
• Stewards

QUALIFICATIONS

• Proficient with computers including Microsoft Office Suite.
• Minimum two (2) years experience in position of interest
• Valid food handler's permit
• Experience within a 5-Star Luxury Organization.
• Excellent interpersonal, customer service and supervisory skills
• Excellent communication skills in oral and written forms
• Dedicated to maintaining impeccable levels of service
• Ability to work in a team environment
• Excellent organization and time management skills
• Positive work ethic and attitude

Note: All applicants are required to provide two references and a valid Police Record.

Candidates who meet the above requirements should submit their applications with resumes no later than March 12, 2024 to:

The Human Resources Director,

The Tryall Club,
P.O. Box 1206,
Montego Bay.

Email: jobs@tryallclub.com

Please indicate the desired position in the subject line of your email along with your name.

We appreciate your interest in this advertisement, unfortunately only shortlisted candidates will be contacted.