Monday, September 17, 2018

Housekeeping Vacancy (Grand Cayman, Cayman Islands)

Employer: Margaritaville Beach Resort Grand Cayman
Salary range: US$35,000.00-$45,000.00 annually



Assistant Housekeeping Manger

The Assistant Housekeeping Manager assists in the daily supervision of the housekeeping department.   

  • Ensure housekeepers, room attendants house-persons, public service attendants and laundry staff are completing assignments to company standards, coach, counsel and discipline when necessary.   
  • Assign daily room assignments, tasks to housekeeping house-persons and room attendants.  
  • Assign daily responsibilities to public area attendants and or Supervisors and to Laundry staff. 
  • Inspect guest rooms to ensure cleanliness and repair is to company specified standards.  
  • Report deficiency in rooms to maintenance, follow up with front desk on discrepancies in rooms.   
  • May be required to fill in for other staff in their absence.  
  • Assists in overseeing the Quality Assurance staff as it relates to heart of house functions.
  • Working with the Housekeeping Manager and the Executive Housekeeper, the incumbent investigates complaints regarding housekeeping service and equipment, and takes corrective action.
  • Examines rooms, halls, lobbies, laundry and other assigned areas to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.
  • Working with the Housekeeping Manager and the Executive Housekeeper, conducts orientation training of new employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment.
  • Working with the Housekeeping Manager and the Executive Housekeeper records data concerning work assignments, personnel actions, and time cards, and prepares periodic reports.
  • Working with the Housekeeping Manager and the Executive Housekeeper enforces company/hotel policies and procedures.
  • Working with the Housekeeping Manager and the Executive Housekeeper enforces standard procedures for the acceptance, security, and return on customer lost and found items.
  • Working with the Housekeeping Manager and the Executive Housekeeper maintains productivity and labor cost goals.
  • Administers inventories of linen, supplies and equipment as required.
  • Working with the Housekeeping Manager and the Executive Housekeeper ensures all associates being in full uniform at all times.
  • Ensuring that customer requests for housekeeping services are provided within the timeframes established by the Hotel and Management.
  • Lead by example in using customer’s name whenever possible, handling a customer problem in an empowered way.
  • Ensure maintenance concerns in rooms are communicated to maintenance and other staff within the guidelines established by Management.

Experience:
  • Must have previous experience as an Assistant Manager in housekeeping in a mid-to-large hotel/resort is mandatory.
  • Knowledge of PMS software such as OPERA or RDP or others is strongly preferred.
  • Knowledge of Microsoft Office products is strongly preferred.
  • A hands on approach with strong leadership skills and the ability to successfully train, guide and mentor staff.
  • Ensuring appropriate chemical safety and Occupational Health & Safety standards and practices are maintained.
  • Monitoring room cleanliness standards through daily inspections.
  • Excellent attention to detail with high levels of successful communication.
  • Excellent time management skills.
  • Experience in Conflict Resolution and the willingness to use initiative and assist in solving problems and guest complaints.
  • Ability to work well under pressure.
Salary range: US$35,000.00 - $45,000.00 annually.

Click to send application to Employer





No comments:

Post a Comment

Followers

Popular Posts