Collections Officer (Clarendon, Jamaica)

Location: May Pen, Clarendon.

Responsibility: Collect outstanding payments from business customers.

The successful candidate will be able to chase multiple unpaid debts at once and have the capacity to resolve any/all issues preventing an account from paying its outstanding amounts.

Skills Requirement:

• Good organizational skills are imperative 
• Strong communication skills are also necessary - both internally and externally
• Be able to adapt rapidly to changing situations and make rational decisions quickly
• The ability to communicate effectively at many different client levels is also a highly desired trait
• Use databases and spreadsheets effectively to assist in collection activities; Microsoft Word and Excel is vital
• Be comfortable with using accounting software to keep track of accounts, generate reports, statements and invoices, and find pertinent information for clients and co-workers
• Know basic Math; be a great listener; understands how to overcome objections
• Able to get past gatekeeper; knows how to close the deal
• Creative problem solver; balances empathy with collections
• Competitive

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