Customer Service Representatives (Montego Bay, Jamaica)

DESCRIPTION

Key Responsibilities 

Delivering first class service to our customers by exhibiting a conversational tone, building rapport, and providing empathy to ensure positive customer results.

Radius Global Solutions, located in Freeport, Montego Bay is now hiring Customer Service Representatives for a new client in its 1st Party Department.

KEY RESPONSIBILITIES

• Delivering first class service to our customers by exhibiting a conversational tone, building rapport, and providing empathy to ensure positive customer results. 
• Responsible for answering and handling inbound calls to new and existing customers while problem solving their needs and concerns. 
• Actively listens, communicates clearly and concisely, and assures customer understanding. 
• Maintain excellent attendance and adhere to company policies. 

Skills Needed:

• Customer Service experience preferred.
• Clear speaking voice.
• Excellent written and verbal communication skills; CSEC English a must
• Proficient at working on a PC.
• Willing to accept coaching and developmental feedback

Please note:

Position is contingent upon passing a criminal background check and drug test.
Must be able to work between the these hours –7am to 8pm Monday to Friday ( Weekends OFF)
Applicants must reside in Westmoreland, Hanover, St. James or Trelawny.

Email resumes to: careers@radiusgs.com