Mobile Customer Service Representative (Kingston, Jamaica) - JN General Insurance

An exciting opportunity exists for a suitably qualified and experienced candidate with a passion for customer service and securing business to join our team as a Mobile Customer Service Representative. This position is primarily responsible for providing underwriting support at JNGI locations

Key Responsibilities:

• Achieve sales targets outlined for the branch assigned 
• Provide quotations to customers 
• Sell JNGI products and services effectively to all customers 
• Underwrite proposals and print issues and file relevant documentation 
• Provide accurate and thorough responses to customer queries 
• Cross-selling of products offered by the JN Group 
• Deliver excellent customer service as well as identify and discuss prospects' needs
• Incest policies, make policy changes and follow through on all insurance queries and requests for JNGI clients as requested 
• Participates in marketing and promotional activities 
• Assist branch to achieve desired retention ratio
• Ensure 'Know your Customer' (KYC) compliance of files processed 
• Contact existing clients for renewals and determine actions to be taken to retain clients
• Adhere to all policies, legal and regulatory controls and procedures

Qualifications and Experience:

• First degree in Business Administration, Management Studies or related discipline 
• Certificates in Motor, Property and Liability Insurance from the College of Insurance and Professional Studies 
• Should meet the licensing requirement of the Financial Services Commission of Jamaica (FSC)
• Two (2) years experience as a Customer Service Representative in a General Insurance Company 

Special Knowledge, Skills, Abilities and Aptitudes:

• Excellent communication skills 
• Excellent customer service skills 
• Highly flexible and organized 
• Cross-selling and securing business skills 
• Influencing skills 
• Ability to work well in a fast paced environment 
• Ability to thrive in a dynamic team environment 
• Professionalism, integrity and trustworthiness combined with a cooperative attitude 

Application procedures:

Applications should be submitted on or before Friday, January 24, 2020 either electronically with the subject line Mobile Customer Service Representative to careers@jngijamaica.com or hand delivered in a sealed envelope addressed as follows: 

Senior Manager, Human Resources

JNGI 

"Mobile Customer Service Representative"

We thank all applicants; however, only short-listed candidates will be contacted.

Teacher, Asst. Cook (Ocho Rios, Jamaica) - Ocho Rios High Sch.

Ocho Rios High School seeks to recruit the following staff for January 2020:

• Social Studies/History
• Canteen Supervisor 
• Assistant Cook

Applications should be addressed and delivered to:

The Chairman 

C/o Principal 

Ocho Rios High School 

P. O. Box 231,

Ocho Rios, St. Ann (J.W.I)

Fax: (876) 974-7563

Email: orhslibrary@yahoo.com

Closing date for the application is Wednesday, January 22, 2020.

Teleperformance accepting walk-in candidates from Montego Bay

DESCRIPTION
Call Center Agent- Montego Bay

 Teleperformance is now accepting walk-in candidates from Monday to Friday, 8am -2pm.

If you are looking for a great way to kick-start your career within a growing industry, our doors are open to you!

You should be 18 years or older, possess a valid ID, NIS and TRN, and be flexible to work up to 10pm and beyond.

Come over and talk to us at 1 Mangrove Way, Montego Bay Freezone, Freeport.

All Teleperformance employees enjoy:

• Free Wi-Fi
• Free lunches and snacks while in classroom training
• Free shuttle bus
• Health benefits, Paid time off
• Wellness Center with Nurse, Doctor and Counselor on site
• Management Training Program
• Onsite banking options and financial planning assistance
• Daily transportation allowance for shifts ending after midnight 
• Additional bonus for employees covering overnight shifts 
• Employee Engagement Programs: Staff Parties, Sports Clubs, Fun Festival Talent Show and much more!  

We serve clients across a variety of industries including retail, banking, telecommunications, travel and hospitality.

Teleperformance is a people company. Our people represent us, make us successful, and make us proud. We believe in rewarding our team members through competitive compensation, supportive management and excellent growth and training opportunities. 98% of advancements are done from within.

Administrative Assistant (Kingston, Jamaica) - Concentrix

DESCRIPTION
NOW HIRING!!!!

An experienced Administrative Assistant to join a world class organization!

The Administrative Assistant is focused in providing personalized secretarial and administrative support in a well-organized and timely manner. You will work on a one-to-one basis on a variety of tasks related to the executive’s working life and communication.

 Key Accountabilities:

• Act as the point of contact between the General Manager and internal/external clients
• Undertake the tasks of receiving calls, take messages and routing correspondence
• Handle requests and queries appropriately
• Maintain diary, arrange meetings and appointments and provide reminders
• Make travel arrangements
• Take dictation and minutes and accurately enter data
• Create, perform and logistics of presentations, visits and briefs
• Develop and carry out an efficient documentation and filing system
• Develop, implement and improve office policies and procedures

Ensure the following tasks are planned, managed and executed:
Administration:

• Meeting minutes
• Organizations meetings
• Organize the town hall and work in logistics
• Check cafeteria billing
• Check transportation billing
• Update Org chart
• Coordination of engagement activities for employees
• Payroll on time and accurate
• Supplies report per month, on time and accurate
• Capacity Plan report, send it on time and accurate
• Weekly visitors report

Visitors

• Organize hotel for visitors
• Organize transportations
• Organize the reception of visits
• Enter in the calendar the information of the visits
• Maintain the logistics and needs of the visits during the stay
• Maintain the logistics and needs of the visits during the stay

Calibration

• Edit file formats
• Audits
• Dashboard
• Deadlines

 Requirements:

• Bachelor's degree in business administration or another related field.
• At least 3 years’ experience in a similar position.
• Excellent computer skills in a Microsoft Windows environment.
• Knowledge of the techniques and methodologies specific to the technical or professional field in which they perform.
• Advanced English level.

 Key Skills

• Impact and Influence
• Detail Orientation
• Communication skills
• Coordinating skills
• Service-minded

Email: jm.talent@concentrix.com

More of Jobs Postings Caribbean:

Sales Executives (Kingston, Mandeville, etc (Jamaica) - Icon Importers & Distributors

Icon Importers and Distributors Limited in keeping with our growth and development strategy, invite persons who are energetic, full of enthusiasm and eager to meet their financial goals to apply for one of our lucrative fixed term contract positions:

Sales Executives (St. Elizabeth, Kingston, St. Catherine, Trelawny, St. Ann, Mandeville and St. Mary)

The successful applicants should have:

• A minimum of an Associate degree in Sales and Marketing 
• Communication and computing skills 
• Excellent sales techniques with passion for sales 
• Have a reliable motor vehicle 
• At least two (2) years experience in a similar position 

Regrettably only candidates shortlisted for an interview will be contacted.

Applications along with résumés should be submitted no later than January 22, 2020 to:

The Office Manager 

c/o Icon Importers and Distributors Limited 

17 Lewis Street, Savanna-la-mar,

Westmoreland.

Tel: (876) 918-2000

Email: k.king@iconjamaica.com

Rooms Control Clerk (Nassau, Bahamas) - Grand Hyatt at Baha Mar

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Control Clerks are primarily responsible for room inventory to maximize selling opportunities at the Front Office. This includes assigning room blocks for groups and guest preferences. Front Office Agents rely on the Control Clerks ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations.

Control Clerks must also assist in the guest registration process and communication of hotel services and promotions. This position leads other associates by coaching, giving direction and may include training. Front Office Control Clerk is the perfect opportunity for a seasoned Front Office Agent ready to advance their career into management.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

This is not you typical career opportunity. This is the Hyatt Touch.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Experience and thorough understanding of Front Office Operations.

About the hotel:

Located on Cable Beach, Grand Hyatt Baha Mar offers you a piece of paradise in The Bahamas. This Nassau luxury resort includes the Baha Mar Casino, along with the sumptuous spa, ESPA Baha Mar. Explore the city of Nassau, dive into pristine waters, and soak up the sun. A destination within a destination, Grand Hyatt Baha Mar Resort in Nassau, Bahamas offers a luxury stay during your island getaway.

What Guests Love:
Tropical location: Enjoy miles of sun-soaked beaches, interesting eco-attractions, and the vibrant community of Nassau

Rooms with a view: Relax in spacious  guestrooms and suites with breathtaking ocean and island views

Incredible gaming space: Play the night away at the Baha Mar Casino, featuring 100,000 sq ft of gaming excitement
The golf course: Hit the links at our dynamic 18-hole, 72-par Jack Nicklaus Signature Golf Course

Stunning event space: Host memorable events within 200,000 sq ft of indoor-outdoor meeting space

The Racquet Club at Baha Mar: Enjoy a tennis match on one of the following surfaces: clay, hard tru or grass.

Pristine pools and Beach: Unwind in one of our six awe-inspiring pools, exclusive to resort guests or lounge on 3,000 feet of sugary white sand.

APPLY NOW 

Young Jamaican Teachers Wanted!! - JOYST Youth Exchange

Are you a young vibrant teacher with a degree and two (2) years of full time experience? Even a Master's degree with a minimum of two (2) in teaching experience in any of the following subject areas:

• Special Education 
• Elementary 
• Mathematics 
• Science 

 If you would like to earn USD $40,000 - USD $52,000 respectively, then this opportunity is for you!

Sign up with JOYST Youth Exchange to unlock a fabulous future!

Call us today for more information:
(876) 968-2124 / (876) 968-7176 or email: info@joystyouthexchangeintl.org

Front Desk Agent (Cayman Islands) - Kimpton Hotels & Restaurants

Our mission is to be the best loved Hotel and Restaurant Company so regardless of position, we look for individuals who are passionate about providing genuine heartfelt care to our guest and employees.

What you get to do:

The Guest Service Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service.

Your day-to-day:

• Other duties may be assigned.
• Review arrivals noting special requests, blocking rooms as needed.
• Check in and out hotel guests in a confident, professional and friendly manner.
• Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
• Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
• Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
• Follow established key control policy.
• Ensure proper credit policies are followed. Submit all lost and found articles accompanied by a completed lost and found report.
• Knowledgeable of immediate area, services, attractions, and events.
• Knowledgeable of fire and emergency procedures.
• Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
• Verify credit limit report.
• Monitor room availability throughout the day.
• Review daily the selling status of the hotel using yield management system.
• Attend department meeting once a month.
• Performs all other duties as directed by immediate supervisor.
• Other Department related duties as become necessary.
• Contact via telephone with the other departments such as Reservations, Sales, Housekeeping, Bell Staff, and Valet is crucial to ensure that hotel services are coordinated to provide the best in guest satisfaction.

Specific experience we're seeking:

• Previous experience in a Front Desk or customer facing role.
• Works well under pressure, dealing with many arrivals and departures within a short period of time.
• Able to accommodate a flexible schedule that may include weekends and/or holidays
• Familiar with hotel systems and operations, and can enter in information accurately
• Outside --of-the-box thinker who takes initiative to creatively solve problems.

QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• Prior experience required. Depending on the role degree may be required.

LANGUAGE SKILLS:

• Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors.
• Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.

PHYSICAL DEMANDS:

• While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. 
• The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. 
• The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds.

(Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).

Property: Seafire Resort and Spa

APPLY ONLINE 

Operations Manager (Negril, Jamaica) - The Caves

The Caves, located in Negril, Westmoreland, part of the Island Outpost Group, is seeking a suitably qualified individual to fill the following position:

Operations Manager 

Reporting to the General Manager, Operations Manager will assist with the day to day management of the hotel operations, with the core responsibility being the management of the Food and Beverage areas to include Kitchen, Bar and Sanitation. Having knowledge of all-inclusive operations would be an asset.

Duties and Responsibilities:

Duties and responsibilities include but are not limited to:

• Improving the operational systems, processes and policies in support of the Hotel's targets and objectives 
• Ensuring efficient and the productive management of departments under direct control and generally, all departments 
• Ensuring departments operate within budgets without affecting quality and productivity 
• Continuously liaise with supervisors and head of departments
• Holding regular departmental/sectional meetings and works with supervisors and head of departments to ensure daily shift briefings are conducted and information is passed on as it should 
• Managing food and beverage operations 

Qualifications and Experience:

• At least ten (10) years related hospitality experience and at least six (6) years supervisory or management experience, leading a department 
• A minimum of a first degree in Hospitality Management or equivalent 
• International experience is a distinct advantage 
• Must have a solid background in Food and Beverage operations 
• Computer literate with knowledge of Microsoft Office Suite applications and other computer software 

Interested applicants may email their cover letter and résumé to: hr@islandoutpost.com no later than Friday, January 31, 2020.

Kindly insert Operations Manager - The Caves in the subject line.

The Company wishes to thank all applicants for their interest, however, only short-listed candidates will be contacted.

Cook (Castries, St. Lucia) - Sandals Resorts International

The Caribbean’s leading Luxury-Included® chain offers an exciting opportunity for enthusiastic persons to join our team. Come share with us an exciting Caribbean journey as:

COOK

The successful candidate will play a key role in enabling us to provide our 5 Star Global Gourmet™ cuisine to all our guests. He or she will work in the kitchen to assist the Executive and Sous Chefs with their daily tasks.

Specific Requirements/Duties of the Position include:

• Providing guidance to entry level cooks and assisting with on-the-job training.
• Prepping workstations with all needed ingredients and cooking equipment.
• Preparing necessary ingredients (chopping and peeling vegetables, cutting meat etc.)
• Keeping work area, equipment and tools in immaculate condition.
• Ensuring great presentation by dressing dishes before they are served.
• Maintaining a sanitary and orderly environment in the kitchen.

Qualifications and Experience:

• High School Leaving Certificate/Diploma
• Completion of apprenticeship /certification in culinary training from a vocational institute.
• Food Handler’s Permit
• Three (3) years’ experience working in a 4 or 5-star hotel, restaurant or high-volume food service facility.

If successful a clean police record will be required. Interested persons should submit their applications by December 23, 2019 with curriculum vitae via email to:

The Recruitment and Compliance Specialist

Sandals Halcyon Beach
Email: recruitshc@@grp.sandals.com

NB: Please enter “Cook” in the subject field in the email for consideration. We thank all applicants for their interest but only short listed candidates will be contacted.



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