Office Assistant (Tortola, British Virgin Islands)

 

Hire BVI is now recruiting an Office Assistant on behalf of a Confidential Client. See details below:

Note: We are recruiting on behalf of our client, an insurance company. At this time, we are unable to disclose the employer’s details including name. Interested candidates are encouraged to apply and selected candidates would be informed of employer’s details.

Close Date: October 14, 2021

Receptionist Duties

The OA will be required to :

1. Answer the telephone promptly and forward the call to the respective person(s). (Always brief the individual on the nature of the call before sending the call through.
2. Answering the telephone is your responsibility, always alert someone when you will be away from your desk.
3. Always meet and greet customers with a warm and welcoming greeting and a smile (smile in your voice when on the telephone)
4. Always be willing to help a client or have someone help them.
5. Always follow up with the person you ask to help to ensure the service was rendered.
6. Strive to learn something new about customer service every week.

Renewals

The OA will be required to:

1. Contact (call, email, text etc) clients for renewals and premium related issues: Clients must be called at least twice if necessary to make payments (before and after due date)
2. Motivate and help clients to re-instate policies if necessary.
3. Maintain (edit) client’s database record
4. Update the status field for lapsed/cancelled/surrendered policies.
5. Update clients’ records when payments are made.
6. Print receipt, coversheet and all other related documents pertaining to the transaction for filing and mailing to the Insurer.

Filing & Mail Duties

The OA will be required to:            

1.  File transactional and compliance related documentations as instructed.
2. Update mail registers, and conduct all mailing related transactions
3. Handles general deliveries and pick-ups for the office

General                                                                                                                          The OA will be required to:

• Deal with all non-claim queries and other issues upon demand (eg. when others are busy). If you are not able to handle the matter direct it to a more senior staff member.
• Any other duties that may be assigned by the Supervisor or CEO from time to time

Sales Opportunities

The OA will be required to:

1. Identify and communicate any sales opportunity information to the Supervisor or CEO that you may come across in everyday job functions.

To apply email your resume to info@hirebvi.com.

Watersports Team Leader - Couples Resorts Jamaica (Jamaica)

 At Couples Resorts, we offer the most inclusive vacation anywhere with the highest level of repeat guests, because all of our decisions and actions ate done with our guests in mind. We work hard to preserve an environment of trust, respect and superior service. We love what we do and we do it with passion and pride by inspiring and being inspired by our team and pur guests.

If you personally share these values, and want to be a part of a dynamic team and you have the requisite experience, competencies and qualifications below, then we invite you to submit your application for the position of Watersports Team Leader.

Job Summary

This position reports directly to the Watersports Manager. The incumbent has the primary responsibility to assist with the effective and efficient managing of the department's operations while providing attentive, courteous, efficient service and safe environment to all guests.

The successful candidate should have:

• Attained a minimum Diploma from a recognized institution in Tourism and Hospitality Management or PADI certifications
• A minimum of two (2) years experience at a supervisory level in the hotel industry
• Be an excellent communicator both verbally and in writing
• Possess strong leadership and motivational skills
• Have excellent customer service skills and the ability to relate well with persons at all levels
• Have proven track record in dealing with and resolving guests related issues
• Have a positive work ethic and attitude
• Be very organized and have good time management skills
• Working knowledge of various watersports equipment
• Be willing to work any day of the week to include public holidays

Are you the right person?

The submit you application and résumé online now: https://couples.bamboohr.com/jobs by Monday, September 20, 2021.