Friday, June 9, 2023

Host/Hostess (Grand Turk, Turks & Caicos Islands) - Margaritaville Caribbean


Host / Hostess

Want to work in Paradise?

Margaritaville Grand Turk in the Turks and Caicos Islands may just be the place for you!

We are seeking to identify a Host/Hostess who is gracious, gentle and amicable by nature, who deeply cares about the wellbeing of our guests and our team, greeting our guests with a friendly smile and a sincere welcome.

POSITION DESCRIPTION:
  • Greet all guests entering the restaurant with a friendly smile and a sincere welcome.
  • Demonstrate a commitment to be on time and ready for the shift every day.
  • Ensure a Margaritaville experience for every guest, every time.
  • Lead guests to their table at a leisurely pace and engage in conversation. Upon seating offer guests a menu and inform them of their server’s name and 86’ed items.
  • Possess full knowledge of food and beverage products served.
  • Maintain positive guest satisfaction by exceeding guests’ expectations.
  • Handle guest complaints or direct them to a manager when necessary.
  • Maintain high-level of knowledge regarding the company’s products and happenings, and communicates properly to guests; establishes rapport with all guests through name recognition.
  • Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
  • Adheres to all company policies and procedures as established in the Staff Member Handbook.

SKILLS/EXPERIENCE:
  • Two (2) years’ experience working as a host/hostess in a high-volume restaurant.
  • Good written and verbal communication skills.
  • Ability to interact professionally with other departments and outside contacts.
  • Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision.
  • Good judgment and decision-making abilities.
  • Twenty-three (23) years of age or older.
EDUCATIONAL REQUIREMENTS:
  • High school diploma. Training in Hospitality/Tourism will be considered an asset.
  • Must speak fluent English. A second language will be considered an asset.
Physical Requirements
  • Must be able to work in a fast-paced, high energy, and physically demanding environment.
  • Must be able to lift items weighing up to 50lbs.
  • Must be able to spend 100% of working time standing, walking, and reaching.
Work Environment
  • Exposed to weather conditions and prevalent temperature changes.
  • Subject to moderate to high ambient noise levels.
  • Frequently required to function in narrow aisles or passageways.
  • Person must be able to work long hours, holidays and weekends, and be willing to work as part of a team.
The company will be required to apply for a work permit on behalf of successful applicants from outside the islands. 





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