Records Management Officer (Kingston, Jamaica) - Tourism Enhancement Fund

 

Under direction of the Administrative Officer, the Records Management Officer is responsible for the maintenance and coordination of an efficient Records and Information Management System for TEF.

Salary Range: $2,873,866.00 - $3,865,030.00

CORE FUNCTIONS

Technical/Professional

• Develops and maintains procedures for processing incoming and outgoing correspondences and documents;
• Maintains the physical organization and structure of the filing system and records room;
• Organizes, scans, indexes and classifies active and inactive records or electronic documents and data for operational and administrative files;
• Composes new files for new matters received by the TEF;
• Processes incoming requests, conducts research and provides information in an appropriate format;
• Secures and maintains confidential files and monitors adherence to security procedures;
• Maintains a log of activities concerning the movement of operational and administrative files and submits Monthly/Quarterly Reports;
• Coordinates the development of a records retention and disposition schedule in partnership with Divisional Heads/Directors;
• Liaises with the Divisional Heads/Directors to foster efficiency in storage, archiving and disposal;
• Coordinates records and files selected for archiving and disposal in keeping with the retention and disposal schedules and protocols;
• Conducts audits and inventories to prevent discrepancies in the TEF’s Records & Information Management systems;
• Collates information from records inventory conducted;
• Identifies files and records in keeping with the retention schedules; and coordinates the transfer to the Government Record Centre – Jamaica Archives & Records Dept;
• Collaborates with the Office Administrator in developing and maintain a disaster preparedness plan for the TEF’s records;
• Assists in the processing of Access to Information requests;
• Makes recommendations regarding the disposal of records;
• Provides guidance to internal users of records management systems;
• Develops and conducts Records and Information Management training and sensitization sessions as required.

PERFORMANCE STANDARDS

• Record Retention and Disposal Schedules developed and maintained in conformity with the GOJ RIM policies and agreed timeframes;
• Procedures for the processing of incoming and outgoing correspondence developed and maintained according to agreed standards and timeframes;
• Active and inactive records scanned, indexed and organized in keeping with the GOJ RIM policies and agreed timeframes;
• Records and Information Management Training and Sensitization sessions conducted accords with the GOJ RIM policies and delivered in agreed timeframes;
• Disaster Preparedness Plan developed in accordance with established practices and timeframes;
• Technical advice and recommendations provided are sound and supported by qualitative/quantitative data;
• Individual work plans conform to established procedures and implemented accorded to establish rules;
• Reports are evidence-based and submitted in a timely manner;
• Confidentiality, integrity and professionalism displayed in the delivery of duties and interaction with staff.

SPECIAL REQUIREMENT/WORKING CONDITIONS

• Normal office environment, with degree of irregular hours for the completion of assignment.

AUTHORITY

• Recommends Records and Information Management strategies.

MINIMUM EDUCATIONAL REQUIREMENTS AND EXPERIENCE

• Associate Degree in Library and Information Science or a related discipline;
• Two (2) years related experience.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of Records and Information Management principles and practices;
• Knowledge of the GOJ RIM Policies and Access to Information Act;
• Knowledge of Information Technology Infrastructure;
• Demonstrates sound personal and professional integrity, reflecting high ethical and moral values;
• Advanced IT skills in relation to Word, PowerPoint, Excel and MS Project or other project tool.

Applications accompanied by resume stating the position in the subject line should be submitted no later than January 3, 2023 to:

Manager, Human Resource & Administration,

Tourism Enhancement Fund,
60 Knutsford Boulevard,
Kingston 5.

Email: hr@tef.gov.jm

Part-time Receptionist, Chefs, etc (St. Mary, Jamaica) - Morgan's Cliff

 

Part-time Receptionist needed at Morgans Cliff Hotel, Boscobel, St. Mary for two days weekly.

Must have prior experience and have basic knowledge of the booking System,
Accountant needed,

• Must have Experience and References,

Servers Needed,

• Must-Have Experience

Chefs Needed,

• Must have 3 or more Years of Experience working as a chef,

Send all Applications to morganscliff@gmail.com

Chukka Caribbean Adventures Now Hiring: Guides, Lifeguards, etc (St. Ann, Montego Bay, Trelawny, Hanover)

Currently hiring:

• Human Resource Business Partner
• Photographers - Sandy Bay & Island Village
• Cost Control Clerk - Corporate Office
• Internal Auditor (At least level 2 ACCA) - Corporate Office
• Management Accountant (At least level 2 ACCA) - Corporate Office
• Admin Assistant to the CFO - Corporate Office
• Mechanics
• Pool Attendant - Sandy Bay& Tryall
• Horseback Guide - Seville
• River Tubing Guides - White River
• Driver - Ocho Rios Location
• Tour Dispatchers - Falmouth and Montego Bay
• Retail Sales Agent - Island Village
• Resort Sales Representatives - Montego Bay
• Experience Representatives - Island Village
• Resort Sales Representatives - Grand Palladium, Tryall, Secrets
• Dive Master - Grand Palladium
• Boat Captains - Grand Palladium, Tryall, Round Hill
• Lifeguards - Grand Palladium, Tryall, Round Hill

Requirements upon joining: 

• TRN
• NIS
• Valid ID
• Passport sized photo
• Proof of qualifications
• Recommendation Letter

 Benefits:

• Health Insurance
• Uniforms and Meals
• Training & Development

Locations: St. Ann, Montego Bay, Trelawny, Hanover (Jamaica, W.I.)

Email applications to: jobs@chukka.com

Landscape Manager (Montego Bay, Jamaica) - Secrets/Breathless Resorts & Spa

Strong enough with the responsibility of directing and monitoring of all landscaping operation within the hotel, these include all gardens designs, and overall maintenance of the grounds landscape.

PLACE OF WORK:

Grounds areas.

JOB OVERVIEW:

Strong enough with the responsibility of directing and monitoring of all landscaping operation within the hotel, these include all gardens designs, and overall maintenance of the grounds landscape.

REPORTS TO:

Engineering Director, Asst. Engineering Director & Chief Engineer.

KEY RELATIONSHIPS:

Internal: All Departments

External: Suppliers

STANDARD SPECIFICATIONS:

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health and/or safety of themselves, other employees or guests.

QUALIFICATIONS:

Essential:

• High School Graduate.
• Minimum of 2 years leadership experience in a similar position.
• Ability to satisfactorily communicate in English with guests, management, staff, and co-workers to their understanding.
• Ability to provide legible communications.
• Ability to compute basic mathematical calculations.
• Knowledge of effective office organizational practices.
• Highly organized, goal and results oriented person.

Desirable:

• Minimum 5 years’ experience or equivalent in similar responsibilities at a five star hotel property.
• Degree holder, preferably in Landscaping and ornamental gardening – Horticulture or Agriculture.
• Fluent in a foreign language.
• Ability to drive all vehicle types.

SKILLS:

Essential:

• Ability to ensure compliance with hotel standards, policies, and procedures with self and staff.
• Good problem-solving skills.
• Good organizational skills.
• Ability to prioritize and organize work assignments.
• Ability to be a clear thinker, analyze and resolve problems, and exercise good judgment.
• Ability to direct the performance of assigned staff and follow up with coaching and guidance to praise or make corrections.
• Ability to motivate assigned staff and maintain a cohesive team.
• Ability to ascertain staff training needs and provide such training.
• Ability to focus attention on details.
• Ability to develop strong, productive, professional relationships with internal and external guests.
• Knowledge of safety procedures.
• Goal orientated and flexible.
• Ability to work in a fast paced and stressful work environment.
• Ability to endure abundant physical movements in carrying out job duties.
• Ability to work without direct supervision and provide immediate follow-up.

Desirable:
Previous Staff Development Training.

ESSENTIAL JOB FUNCTIONS:

• Preparing, supervising mowing and irrigation schedules.
• Keeping inventory and maintenance of grounds / landscaping machinery.
• Preparing the landscaping for nature walk.
• Motivating, Training and Evaluation of grounds team staff.
• Implementing fertilizing and pesticide programs with sound agronomics practices.
• Preparing all budget provisions for the team.
• Sound Irrigation management and insect fumigation technique.
• Professional enough to display or provide exceptional guest service standard training for the grounds personnel to provide efficient and quality service to our guests and fellow employees.
• Will be able to complete guest room repairs as needed.
• Work closely with other heads to assure guest satisfaction.
• Maintains all maintenance records for the landscaping department.
• Should be environmentally sound in terms of protecting the ecosystem using eco-friendly chemicals for pest control.
• Will coordinate the process for annual maintenance purchasing of tools and equipment.
• Will obtain price quotations for plants and tools.
• Will be able to assist in the receiving process of all plants and tools for the grounds team.
• Basic English language communication skills to fully comprehend the job assignment read and understand manufacturers, instructions to adhere to safety warning.
• Ability to speak clearly, with good English communication skills.
• Basic mathematical and calculator skills to prepare mathematical calculations without error.
• Requires working knowledge of Microsoft outlook, Microsoft word 2000 and Microsoft excel programs.
• Planning, scheduling, and supervising of lawns construction, focal points, green house management and vegetative propagation.

Note:

A review of this job description has excluded the marginal functions of the position that are incidental to the performance of the job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Email applications and resumes to: jobs.sesmb@secretsresorts.com

Weddings Manager (Negril, Westmoreland, Jamaica) - Sandals Negril

 “Dream Big with Us

Opportunity, training, education, and the potential to turn dreams into a better life, that is the story of Sandals Resorts International and it can be yours too.

Join us in our mission to create Caribbean moments and memories that inspire people, their families, and our global community to dream bigger and live more prosperous, sustainable, and fulfilling lives.”

WEDDINGS MANAGER

The successful candidate will be responsible for the achievement of customer satisfaction and financial objectives of the Wedding and Romance department. He/she will facilitate the flawless execution of each phase of the wedding cycle from sales & pre-event planning to event execution & post-event deliverables.

Specific Requirements/duties of the position include:

• Meeting prospective clients, conducting site inspections and finalizing sales arrangements
• Hosting travel trade and wedding-planner trips
• Participating in wedding expos, trade fairs, workshops, seminars
• Conducting post-wedding assessments for continuous improvement
• Ensuring adequate, consistent and accurate documentation, submission and delivery of marriage licenses.
• Maintaining an organized filing systems for departmental records and reports.

Qualifications and Experience

• BSc. Hospitality Management or Business Management
• Minimum two (2) years’ wedding or social-event service management in a full service, luxury hotel or resort operation
• Proven experience in event and menu planning
• Knowledge of government requirements, documentation, procedures & standards for weddings
• Knowledge of wedding requirements, décor, styles, customs and traditions
• Ability to work independently as well as part of a team

BENEFITS INCLUDE:

• HEALTHCARE
• EDUCATION AND TRAINING
• PENSION STAFF TRANSPORTATION
• COMPETITIVE SALARY PACKAGES
• ENDLESS OPPORTUNITIES FOR GROWTH AND DEVELOPMENT

Interested persons should submit their applications by December 22, 2023 with curriculum vitae via email to: recruitsng@grp.sandals.com

The Recruitment and Compliance Specialist

Sandals Negril

NB: Please enter “Weddings Manager” in the subject field in the email for consideration. We thank all applicants for their interest but only short listed candidates will be contacted.

Rooms on the Beach now hiring: Room Attendants, etc (Negril, Westmoreland)

Do you have a positive attitude? Do you have a passion for providing excellent customer service? Are you a team player? If your answer is yes to all, we invite you to join our TEAM in one of the following positions:

To provide the highest level of guest satisfaction with a positive energy and ability to execute tasks well.

LINEN ROOM ATTENDANT

CORE FUNCTION

• Responsible for the department’s linen control measures and housekeeping supplies.

DUTIES AND RESPONSIBILITIES

• Check off the linen received from the laundry.
• Report and resolve all linen discrepancy with the laundry supervisor.
• Maintain an organized and clean linen room.
• Pack the Room Attendant trolley according to the set par by 8:30 am daily.
• Maintain proper daily record of all linen issued and returned
• Complete the daily linen control comparison worksheets at the end of each day.
• Package the linen to be collected by the laundry truck.
• Monitor the housekeeping supplies and ensure adequate stock is available at all times.
• Follow up with maintenance on all items sent for repair.
• Relief room attendants when necessary.
• Keep an accurate and current record of the lost and found items.

ROOM ATTENDANT

CORE FUNCTION

• Responsible for cleaning and servicing a maximum of 14 guest rooms daily.

HOUSEMAN

CORE FUNCTION
Ensure room blocks, walkways and food and beverage areas are kept clean and sanitary at all times.

DUTIES AND RESPONSIBILITIES

• Collect linen supplies and take them to assigned areas.
• Ensure that blocks, corridors, staircase, gym are cleaned daily using brooms and mop.
• Remove rubbish from the blocks to the garbage disposal area.
• Collect soiled linen from the blocks and take it to the laundry room.
• Take mini fridges and furniture to and from the guest rooms.
• Clean the top of : the TV, mirrors, drapes and ceilings with mildew or spots in check out rooms.
• Sanitize the checkout rooms with electronic sanitizer according to protocol.
• Use cleaning agents, materials and machinery in accordance with housekeeping procedures.
• Scrub public areas as scheduled.

Housekeeping - Work Pressure
WORK PRESSURE

• Required to work six (6) days per week including Public Holidays
• Lifting heavy items
• On feet for the entire shift
• Going up and down stairs

Interested candidates should submit resumes and applications to: hm.rnn@superclubs.com

Thank you for your interest but only shortlisted applicants will be contacted. Please put the position applied for in the email subject line.

Sandals Emerald Bay Now Hiring the following staff... (Exuma, The Bahamas)

 Come share an amazing Caribbean journey with us in Exuma.

• HR Coordinator
• Operations Manager
• Assistant Spa Manager 
• Guest Experience Manager
• Chief Engineer
• Butlers 

A Life at Sandals is your perfect match!

Please type the position you are applying for in the subject line of the email. Submit applications with curriculum vitae via email to: 

The Recruitment and Compliance Specialist,

Sandals Emerald Bay.

Apply Today!

Email: recruitseb@grp.sandals.com

Deadline: December 16, 2023.

Bartender/Server (Port Antonio, Portland, Jamaica) - Geejam Hotel Group

 

As our Bartender/Server, you will greet customers, learn about their preferences, recommend menu items, and prepare and serve beverages and food. To succeed in this position, you should have an engaging and friendly personality, be efficient, observant, and knowledgeable.

DUTIES

• Serve drinks to customer in a friendly and helpful manner and with a smile bearing reference to service policies and procedures.
• Communicate with colleagues/guests with regards to food/beverage orders.
• Has full knowledge of the menu offerings to the guests and up sells where possible.
• Be responsive and helpful with regard to off menu items such as classic cocktails and expand personal knowledge in this area as much as possible.
• Wash glassware and utensils as required and ensure items are correctly organized at all times.
• Ensure all products are served according to the hotel’s standards.
• Ensure the bar areas are maintained in a clean and orderly manner at all times with regards to standards and hygiene.
• Keep track of wines, beers, liquors, and other supplies.
• Maintaining the product quality, by checking beer pipes, cordials, juices etc.

KEY SKILLS & COMPETENCIES

• High level of professionalism and excellent customer service skills
• Providing exceptional service with a smile
• Skilled in garnishing and serving meals and drinks.
• Excellent communication and interpersonal skills
• Strong numeracy and observation skills
• Good ability to multi-tasks and perform duties with a high level of accuracy
• Good ability to work in fast-paced work environment
• Extensive knowledge restaurant service.
• Good knowledge of operating a computer

QUALIFICATION AND EXPERIENCE

• NVQ J Level 1 or 2 Certificate in Food and Beverage
• Three (3) CXC subjects including English Language
• One to three years experience as a server or waiter/waitress.

SPECIALS CONDITIONS ASSOCIATED WITH THE JOB

• Possess the capacity to stand for extended periods
• Be punctual and properly dressed in uniform and wearing name tag
• Flexibility to work on a shift systems including nights, weekends and public holidays

Email: hr@geejam.com

Concierge Agent (Port Antonio, Portland, Jamaica) - Geejam Hotel & Villas

The ideal candidate will possess a positive attitude, collaborative leadership style and be focused on delivering exceptional customer service. You’re a problem solver who takes can take both direction and initiative and just gets it done.

This person will pro-actively anticipate the needs of the guests so solutions can be offered before being requested, personalizing the delivery of the service to meet the specific needs of each guest, and reminding the guest of scheduled events and appointments. Your function is to provide the guest with an experience that will always be remembered and with the highest level of responsiveness.

Duties include, but are not limited to:

• Ability to multi-task: telephones, computers and guests that are in front of you.
• Quick thinking, ability to give clear, concise directions , refer/recommend activities and services as well as information on the local area and all of its many facets.
• Provide personal services of the highest level that may include, but not limited, to restaurant reservations, bespoke recreational requests, floral orders, excursions, etc.
• Project an approachable and professional image in personal appearance, manner, and demeanor.
• Be knowledgeable of all in-house and arriving guests
• Assist in taking reservations, tours, and greeting and checking-in guests
• Reconciliation of guest accounts
• Maintain a work environment of cleanliness and organization.
• Assure prompt and positive action on all guest complaints, questions, concerns and suggestions, as well as conduct quality assurance follow-up.
• Responsible for: providing, maintaining and promoting hospitality at the highest level at all times
• Welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone.
• As part of this job, this individual is required to demonstrate good computer skills, accurately handle cash and charges, and stand for long periods of time.

Qualifications and Experience:

• Diploma, Associate and Bachelor’s Degree a plus
• Two (2) to three (3) years’ experience in a similar role
• Experience using Property Management Software (Opera, Room Master, etc.) 

Email applications to: hr@geejam.com

Stewards & Storeroom Clerks (Montego Bay, Jamaica) - The Tryall Club

Stewards and Storeroom Clerks

JOB SUMMARY:

To ensure that optimum stock levels are maintained, that all goods, perishable and non-perishable items are stored under ideal conditions and that maximum security applies at all times, particularly when receiving or issuing goods.

REQUIREMENTS/QUALIFICATIONS:

• Five (5) CXC subjects
• Minimum of two (2) years of experience in related field.
• Good Oral and Written Communication Skills
• Valid Food Handlers Permit.
• Have excellent interpersonal and customer service skills.
• Must have strong time management and organizational skills.
• Good physical condition in order to lift, carry, set down heavy objects also frequent standing, bending and stooping will be required.

Please apply to:

The Human Resources Director

Human Resource Department

The Tryall Club

P.O. Box 1206

Montego Bay

Fax: 956-5820

Email: jobs@tryallclub.com 

Please indicate the desired position in the subject line of your email along with your name.

We appreciate your interest in this advertisement; unfortunately only short-listed candidates will be contacted.

Front Office, Cook, etc (Negril, Westmoreland, Jamaica) - Tensing Pen Hotel

 

Tensing Pen Hotel, an intimate boutique hotel in west end Negril, is looking for great team players to join its family.

We're hiring:

• Hotel Front Office Agent (with experience)
• Senior Cook
• Events Coordinator

Requirements:

• Previous experience is an asset
• References requested

Apply now!

Send cover letters and resumes to: info@tensingpen.com

Laundry Attendants, Banquet Supervisors, etc (Ocho Rios, Negril & Montego Bay, Jamaica) - Tai Flora Luxe

 

We're hiring in Montego Bay, Ocho Rios and Negril: 

• Banquet Supervisors
• Set up/Tent Attendants 
• Laundry Attendants

Applicants must present their resume, valid identification, NIS and TRN

If successful, a clean police record will be required

Candidates must be professionally attired and groomed accordingly to attend the interview session.

 

Walk-in interviews will be conducted on Thursday, December 7, 2023 from 9:00 am to 12:00 noon at Freeport, Montego Bay. You may send your resume to hr@taiflora.com. Please indicate in the subject heading which position you are applying for.

Cooks 1, 2, 3 (Hanover, Jamaica) - Grand Palladium Hotels & Resorts

Food & Beverage Vacancies

We're hiring!!!

COOKS (1, 2, 3)

Vacancies: Temporary and full-time positions available*

We offer competitive rates and benefits*

Staff Transportation available*

Apply Now!

Email: talent.jamaica@palladiumhotelgroup.com

Telephone: (876) 551-8133

Candidates are required to have a valid ID, NIS, TRN, food handler's permit and resume.

Please place the position applied for in the subject of the email.

Servers, etc - Kingston, Jamaica - Usain Bolt's Tracks & Records

 Are you passionate about delivering top-notch service and being part of a dynamic team? Usain Bolt’s Tracks and Records is currently seeking dedicated and enthusiastic individuals to join our team. If you have a passion for hospitality and a commitment to excellence, we want to hear from you.

Restaurant Staff:

• Runners
• Servers
• Hostess

Location: Kingston
Application Deadline: December 5, 2023

Qualifications:

• Previous experience in hospitality is preferred.
• Strong attention to detail and organizational skills.
• Ability to work well in a team and communicate effectively.
• Excellent problem-solving skills.

If you are a dedicated, hardworking, and passionate individual looking to join a dynamic team, we encourage you to apply for one of these exciting positions at Usain Bolt’s Tracks and Records.

To apply, please submit your resume and a cover letter highlighting your relevant experience by stated deadline. Be sure to specify the position you are applying for in the subject line of your email or application.

We look forward to welcoming new members to our team and delivering exceptional service together.

Join us in our commitment to providing outstanding hospitality and service!

Send resumes and cover letters to: jobskingston@tracksandrecords.com 

Waiter/Waitress (Bridgetown, St. James, Barbados) - Apes Hill Barbados (Golf Resort)

 

The Waiter will be required to provide guests with an excellent dining experience.

The successful candidate will be required to:

• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
• Present menus to guests.
• Serve food and drinks to guests and serve specialty dishes as required.
• Answer questions about menu items and make recommendations.
• Clear tables after guests have finished dining and prepare for next guests.
• Work shifts, weekends and public holidays.

The preferred candidate should possess:

• Four (4) CXC or GCE “O” level subjects, including Food and Nutrition, English Language and Mathematics.
• A minimum of two (2) years’ experience in a similar position.
• Sound knowledge of food safety management.
• Excellent customer service, time management and interpersonal skills.
• Basic knowledge of Point of Sales (POS) systems.
• A valid Food Handlers' Certificate.
• A valid Police Certificate of Character.

Please forward your Cover Letter, and your Curriculum Vitae on or before Friday, 1st December 2023 jobs@apeshill.com.

Please note that at this time we are only taking applicants residing in Barbados.

Assistant Front Office Manager (Hanover, Jamaica) - Grand Palladium Resorts

 

The primary goal of the Assistant Front Office Manager is to assist in ensuring the smooth operation of the department in regards to supervising the department personnel, staffing, training, report preparation, reservation management and resolving customer complaints while providing excellent customer service.

Summary of Duties & Responsibilities:

• Assists in interviewing, hiring, orientation and training new front office staff and newly promoted staff.
• Assists in organizing the staff scheduling for the department
• Supervise the fulfillment of all functions of the Reception Desk according to company standards
• Prepares staff adjustments for payroll
• Generate front office reports as required/ assigned
• Assist in the training of front desk staff
• Conduct/ participate in departmental staff meetings
• Conduct inspections on hotel accommodations
• Implement and maintain quality control measures
• To coordinate the daily fulfillment of rooms with the Executive Housekeeper, according to the priorities of the operation
• To ensure and control rooms blocked for preventative maintenance or special repairs, hospitality use and room changes.
• Liase with other departments as it relates to ensuring exceptional guest experience
• Address guest complaints and follow up on corrective measures taken
• To provide information as required to guests relating to facilities and services offered at the resort- promotions, rates, room upgrades and day passes
• To ensure that all clients are issued with the correct arm band as an indication of them being authorized house guests
• To ensure that all check in procedure is carried out according to established standards
• To control and supervise the end of shifts of cashiers at the reception desk
• To check and follow up on no shows and over bookings while ensuring rooms are assigned in family trips, groups and special requests
• Conduct evaluations and disciplinary actions as deemed necessary
• Perform other duties as assigned

COMPETENCIES

• Good management skills
• Excellent interpersonal skills
• Excellent communication skills both verbally and in writing
• Ability to work in a fast-pace, high energy and demanding work environment
• Ability to work under pressure
• Good knowledge of the hotel operations or ability to learn quickly
• Team player with an ability to motivate team members
• Dedicated, hard-working, self – motivated and solution oriented
• Excellent time management skills; ability to prioritize and coordinate details; ability to multi-task and use initiative.
• Ability to work flexible hours and multitask
• Practice safety standards at all times

QUALIFICATIONS & EXPERIENCE

• A Bachelors Degree in Hospitality and Tourism Management
• Training in management and/ supervisory skills
• At least two (2) years’ experience as a Front Office Assistant Manager within a large hotel.

BENEFITS

• Competitive Compensation Package
• Health & Life Insurance
• Pension Plan

Persons are encouraged to submit their applications by Sunday, November 26, 2023 to: talent.jamaica@palladiumhotelgroup.com

We thank all applicants for their interest but only shortlisted candidates who meet the requirements will be contacted.

Telephone Operator (Montego Bay, Jamaica) - The Tryall Club

Join Our Team!

Telephone Operator Vacancy (Seasonal)

Are you a communication enthusiast with a passion for hospitality?

We are seeking a dynamic Telephone Operator to join our thriving team!

Responsibilities:

• Answer and direct incoming calls with a warm and professional demeanor.
• Assist guests with inquiries, reservations, and requests.
• Maintain accurate records of guest interactions and transactions.
• Coordinate with other departments to ensure seamless guest experiences.
• Uphold high standards of customer service and hospitality.

Requirements:

• Must have strong administrative skills.
• Must have a minimum of 2 years experience in hospitality / relevant field.

All Applicants must provide two references and a valid police record.

Deadline: November 25, 2023.

Please apply to:

The Human Resources Director

Human Resource Department

The Tryall Club

P.O. Box 1206

Montego Bay

Fax: 956-5820

Email: jobs@tryallclub.com 

Please indicate the desired position in the subject line of your email along with your name.

We appreciate your interest in this advertisement; unfortunately only short-listed candidates will be contacted.

 

Reservations Agent (Green Island, Hanover, Jamaica) - Princess Hotels & Resorts

 Job Summary

The successful candidate will be responsible for providing excellent customer service to our guests, ensuring all reservations are handled efficiently and accurately.

Duties and Responsibilities:

• Respond to customer inquiries via telephone, email, and in-person regarding reservations and booking requests.
• Process customer reservations and bookings in the reservations system.
• Monitor and update customer information in the reservations system.
• Ensure all customer requests are met in a timely and courteous manner.
• Assist with the preparation of reports and other administrative duties as required.
• Provide assistance with other customer service related duties as needed.
• Ensure all policies and procedures are adhered to.

Minimum Requirements

• High school diploma or equivalent.
• Previous experience in a customer service or reservations role.
• Excellent communication skills, both verbal and written.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong attention to detail and problem-solving skills.
• Proficiency in Microsoft Office.
• Knowledge of reservation systems is an asset.
• Ability to work flexible hours, including evenings and weekends.

APPLY TO PRINCESS HOTELS & RESORTS

Italian Specialty Chef (Green Island, Hanover, Jamaica) - Princess Hotels & Resorts

The successful candidate will be responsible for creating and preparing high-quality Italian cuisine for our customers.

Responsibilities:

• Create and prepare Italian-style dishes, including pastas, sauces, antipasti, and desserts.
• Prepare and cook dishes according to recipes and presentation specifications.
• Monitor food stock and place orders as needed.
• Ensure all food is prepared in a safe and sanitary manner.
• Maintain a clean and organized kitchen.
• Supervise and train other kitchen staff members.
• Monitor food costs and portion control.
• Ensure compliance with health and safety regulations.
• Develop and implement new menu items while keeping abreast of current trends

Minimum Requirements:

• At least 5 years of experience as an Italian chef, preferably in the Caribbean
• Knowledge of Italian cuisine and cooking techniques.
• Ability to work in a fast-paced environment.
• Experience in large all-inclusive property
• Excellent organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of food safety and sanitation regulations.
• Culinary degree or certification is preferred.

This is a full-time, position with competitive compensation and benefits. If you are an experienced Italian Specialty Chef looking for an exciting new opportunity, we want to hear from you!

APPLY TO PRINCESS HOTELS AND RESORTS